Gigabyte 1070 screen tearing

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z_sikander

Commendable
Jan 22, 2017
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Hello everyone,
I have a gigabyte 1070, i7 6700k, asus z170-a motherboard and 16gb ripjaws ram.
For some reason I encounter a ton of screen tearing with more graphic intensive games which I didn't think would happen. I know that this is a major problem with the 1070 just from reading other peoples problems on the forums and I've tried everything from turning on V-sync (triple buffered) to pushing anti-aliasing to the max.
I really don't know what to do anymore as I am planning to buy battlefield one but I'm holding back until I can fix this problem. Until then I'll enjoy flying around in rocket league :p
Some help would be IMMENSELY appreciated :D
 
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z_sikander

Commendable
Jan 22, 2017
8
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1,510


On the nvidia control panel by default vsync was turned off, I tried turning it on on both the control panel and in game, no luck.
On the other hand I already have an acer predator 4k which claims to have gsync, but I don't have the option of turning it on or off in the nvidia control panel which is weird
 
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z_sikander

Commendable
Jan 22, 2017
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The cable isn't hdmi and it says "dp" on it. It came with the monitor and i plugged it into the graphics card port that also says dp.
 
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Z

z_sikander

Commendable
Jan 22, 2017
8
0
1,510


Is there a way I could possibly get a refund for this card and buy a 1080 possibly? I bought this card off amazon over a month ago so a return through amazon is out of the question. Gigabyte has 3 year warranties for graphics cards and I could return it to them for them to "fix" it but I'm not sure how that works and if its really worth my time. Is there something else that I could do to get my money back on this pain in the ass?
 
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atljsf

atljsf

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Jun 17, 2015
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how that works? well, it is a warranty, you comunicate with them, send them the product and then wait for a fixed card or a new card

but we don't know if it is damaged or you just haven't set it correctly

dp means display port, so you are using the right cable to connect to the monitor, see if you can set the options in the monitor itself, here you need to verify the manual on how to set monitor and connect it to the card to use the gsync feature

about refunds, you need to contact amazon to know if something can be done
 
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aquielisunari

Judicious
Mar 31, 2011
6,499
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First off let's think about screen tearing. That is USUALLY caused by a hyperactive video card and a chill TV. Let's make sure your monitor is ready. What is the current resolution and refresh rate?

Second let's make sure your card is indeed byperactive. THe psychologist's name is MSI Afterburner. She will tell you your FPS in each of your games and during the tearing. After we gather that info we can proceed. Yes, we can get to RMA discussions but first we need to know WHY you want to RMA it. And if that reason is valid or ill informed.

I do KNOW that if you had went with EVGA you could join their step-up program. Which would entail you sending that card in and paying for the difference between your card and your desired card. With Gigabyte? Idk.
 
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bystander

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Dec 9, 2009
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All video cards tear without V-sync. Some games force it on, and there are even a few that won't allow V-sync (it's been years since I've run into this).

If V-sync is not fixing it, you do not have screen tearing, but some other artifact. Perhaps a bad cable between your GPU and monitor.

The number of tears you get is in direct proportion to your FPS, so if you go out and buy a faster card, you'll only increase the tearing, but by the sound of it, you don't have screen tearing, but some hardware failure.
 
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aquielisunari

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Mar 31, 2011
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And how does the OP go about troubleshooting that? Buy new DP cable? Get a refund for the old one? Some other ways the OP could make sure it is a hardware issue?
 
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bystander

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Dec 9, 2009
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If you have another display, you can test another display. If you have multiple cables, you can try another one, or a different type (use DP or HDMI or DVI).

Naming the game this is an issue in could possibly help too. Windows Vista/7 without Aero turned on has been known to cause problems if you game in Windowed mode.

Making a video of the problem might also help. If you see 2+ tears on the screen at a time, and the FPS are 60 or less, that is not possible with tearing. That's another issue.
 
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z_sikander

Commendable
Jan 22, 2017
8
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1,510
monitor is 4k and 60hz
I've taken all of your inputs into account and might have just solved the problem. Turned on both g-sync and v-sync and played with a couple of antialiasing settings in nvidia control panel. I've tested it in something called heaven benchmark which basically takes you through some graphical intensive scenes, looks great! no screen tearing and no stuttering (turns out atljsf was right I wasn't having screen tearing with both vsync and gsync on but was having stuttering) even when fps drops down to mid 40's. I'll try it out with some graphically demanding games such as planetside 2 and keep you guys informed. If you guys have any suggestions for free games that I should test it on feel free to reply :)
 
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aquielisunari

Judicious
Mar 31, 2011
6,499
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That is odd. You should not have to turn both of them on. Vsync should only be enabled when your FPS consistently(read always)meets or exceeds the monitor's refresh rate. When your FPS falls below that of your monitor's refresh rate vsync can actually become a hindrance. That is what g-sync is made for. It is adaptive. It is made for both well exceeding(where vsync normally shines) and not meeting(where gsync shines) your monitor's refresh rate when gaming. Gsync handles both issues.

Although your steps have proven this is not a hardware issue but instead related to settings.

Congrats on your troubleshooting. Page bookmarked.
 
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bystander

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Dec 9, 2009
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G-sync has had changes over its lifetime, one of the changes is that V-sync can be used when your FPS go past your refresh rate, and G-sync will take over when you are below it. Much like Adaptive V-sync. I believe using both is what he wants.
 
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z_sikander

Commendable
Jan 22, 2017
8
0
1,510


In the nvidia control panel the 3 options for vsync are on off and fast.
Is fast supposed to be adaptive or am I missing something??

 
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bystander

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Dec 9, 2009
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For your purposes, I believe V-sync + G-sync is what you want. Fast sync is new, and generally not very good unless you have obscene FPS for games like CSGO.
 
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bystander

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Dec 9, 2009
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If you have V-sync and G-sync on, your FPS will already be capped at your monitors refresh rate. There is no need to add a FPS cap for that purpose. Although, latency may be better if you cap it to 115 FPS due to some DirectX idiosyncrasies.
 
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