Strix GeForce 1060 Display/Fans not working.

Delryne12345

Commendable
Jan 22, 2017
1
0
1,510
So, about two weeks or so ago I built a new PC for my girlfriend for Christmas.

Specs:
Motherboard - Z170A M5 MSI
Processor - I7-6700K
Ram - 16gb Corsair Vengeance
Graphics - Asus Strix 6GB 1060 GeForce GTX
Operating System: Windows 10 64Bit

Now it's been working fine up until a day ago. Where my girlfriend was playing Overwatch - which she has been playing since it was built without issues - And all of a sudden after a match had ended both of her monitors just went into sleep mode. And just wouldn't work unless plugged into the mobo. Now I have no idea what to do.

I have tried switching what ports I've plugged the monitors into. The only port that hasn't been used is the DVI port and that's because I don't have the cord for it. I have tried switching the PCI-E Ports that it is installed to. And even reset the CMOS on the mobo. I've tried reinstalling the drivers but I get absolutely no read that the card even exists. The only thing that works are the LED lights associated with it.

Any suggestions on what to do. The only thing I haven't been able to do is troubleshoot it with another PC. Such as plugging the gpu into a different motherboard or even trying a different gpu with the motherboard we have.
 
Solution
I would try Uninstalling all video drivers and turning on computer with card installed. If the pc refuses to recognize, remove and replace card on Pcie slot and see if that helps. Otherwise, consider RMA options.