My Xbox 360 Controller is causing my system to crash

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Franky420

Reputable
Jan 14, 2016
13
0
4,510
my computer is brand new. built it this month. it was working fine.. then I reinstalled windows.. then when I try to use my xbox 360 controller , every time I press any button it causes the whole system to crash. the screens flash, it restarts, and then only one of my 4 monitors shows picture.. then it crashes altogether after re-pressing any of the controller's buttons.   

what could be causing this and how would I fix it?? please help ?!?!
 
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photonboy

photonboy

Titan
Jun 20, 2006
21,567
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Possibly an issue with the USB connection. Hard to say, but here's some things to try (not necessarily this order):

1. Use the controller on a different PC (may need to add drivers depending on Windows version and whether it's wireless or not).
- and try a DIFFERENT CONTROLLER for your PC

2. Run Memtest86 for a full pass www.memtest86.com

*recommend DEFAULT CPU (no overclock) and XMP set in BIOS (or comparable for AMD) until issue is resolved don't OC the CPU.

3. Run CPU diagnostic. For Intel: https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool (must reboot if you have overclocked, but if you did I'd put back to default).

4. Try different USB ports. If using the back, just switch to the front if connected as it should not be electrically connected.

5. Use only one monitor

6. Try Steam and a non-Steam game if possible. (if no non-Steam game then install KODI and use the controller to navigate that)

KODI: https://kodi.tv/download/ (use Jarvis 16.1, or one of the nightly builds)

I'll post this and see if I can Google anything useful.

Please also give:
- motherboard
- CPU
- Windows version (W10 Home 64-bit?)
- wired or wireless? (if wireless is it the original or is it a knock-off USB adapter?)
 
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F

Franky420

Reputable
Jan 14, 2016
13
0
4,510
wireless  XBOX ONE controller...and a Wired Xbox360 controller. neither work.
your suggestions all did not work.
if I reboot a zillion times 1 out of a zillion it WILL work..  but after while it will freeze or cause the same crashing, screen glitch, problems.

i5 6600k
asus z170 pro gaming MoBo
intel SSD
16 gb ddr4

 
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F

Franky420

Reputable
Jan 14, 2016
13
0
4,510
I hate my life. this is b.s. nobody has any working answers and I cant figure it out, so I killed myself.   all b/c of crappy windows and annoying problems that shouldn't exist. thanks a lot Microsoft, i'm dead now. : (.
 
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J

johnsmith1234

Oct 20, 2018
1
0
10


I am having this problem also. Im playing Mafia 3 and when i press the left thumb stick to run my gpu crashes and it looks like im running off of the onboard.

 
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