Computer Crashes GTX 960

Sagexx

Commendable
Jan 11, 2017
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Just picked up a GTX 960.. I have an I5-2400, 8GB ram, up to date bios, Corsair 650PSU 52A.. up to date Nvidia drivers.. I've taken my CMOS battery out to clear.. I've used DDU to remove all previous AMD drivers and Intel.. the problem I'm having is my screen will lose signal and or will crash and restart. Or sometimes the game application will just close.. when gaming works, it works great.. but whats going on.. my psu is more then enough power no?
 
Solution
Your GPU needs some PSU PCIe power cables. Have you plugged all of them? Also what type of connection are you using between the GPU and the monitor. I'm asking because something may be going with the display cables, since we need to cover everything. That said you should definetly find a way to test your system with another PSU. Also are you sure that the GPU cooling fan(s) are spinning? Maybe the fan(s) are dead or damaged thus causing your GPU to overheat and crash. Monitor the GPU temp.

Finally is the GTX 960 new or used like your PSU? If it's used how confident are you that it was working before? I'd say it's 80% PSU/20% GPU if the GPU is new and 40% PSU/60% GPU if the GPU is used. Do you still have your old GPU? Which model...
Hi there. Your PSU is more than enough for a GTX960 but on the other hand it may have other issues. What's your exact PSU model and how old is it? It may somehow got damaged or it's capacitors are getting old thus causing stability issues on your system. That said your PSU may be fine and something else may be causing those issues. The only way to be sure about your PSU is to test your system with another one that you know it's in good condition. Borrow one from a friend if you don't have a spare one. If it works your PSU is bad, if it doesn't then it's time check your GPU and your motherboard. You should test your GPU into another system. As for testing your board it's a little more difficult but I have a feeling that you won't reach that point. Good luck.

EDIT: You could also update your board's BIOS and try using another PCIe slot if you haven't done those already.
 

Sagexx

Commendable
Jan 11, 2017
48
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1,530


Could it be possible that it has something to do with the windows install.. since it had AMD before? My psu is a corsair TX650. I'm not sure how old it is. I only have one PCI slot.. its a Mini MOBO. Could my CMOS battery be the issue?
 
Yes it could be a driver issue but you used DDU for removing the AMD drivers. You should consider windows reinstalling only as the last option and only if you covered everything else. That said if you don't mind wasting the time you can do it right away but I wouldn't want to be in your position wasting 3-4 hours and finding later that nothing has changed. The CMOS battery isn't responsible but an outdated BIOS may be so make sure that you update your board's BIOS to the latest version that you can find. Your board is old and I have seen a lot of cases in this forum where people with old boards like yours having issues with new hardware due to a simple thing as an outdated BIOS. You should proceed with the BIOS update.

What AMD GPU did you have before? What was its behaviour? Did it crashed often? What about its performance? That may give us some info about your PSU's condition. When you bought that system did it include the same PSU? That specific PSU should be quite old and testing your system with another one would give us a ton of clues about its current condition.
 

Sagexx

Commendable
Jan 11, 2017
48
0
1,530
 
Yes it could be a driver issue. If it is it would get fixed in a next driver version. You could also proceed with the windows re-installation if your current windows installation is too old.

Since you don't need a BIOS update there are 2 things you could do.

1)Check your PSU. Use another PSU in your system. The fact that it's used doesn't mean it's in perfect condition and the guy that sold you that PSU may not know exactly what that PSU's condition was. He may not have stressed it lately or measured whether its various voltage outputs are normal. Also used electronic devices are not considered to be too reliable even if you get them from your best friend. You see electronic devices age and that PSU is old enough that may start having issues. The only way to be certain about that PSU is to test your system with another one and certainly not that kentak one.

2)Check the GPU. Try testing that GPU in another system. Sometimes bad GPUs get shipped around. That's why RMAs exist after all.

Good luck.
 

Sagexx

Commendable
Jan 11, 2017
48
0
1,530
I don't have a means to try another psu or test the gpu.. this sucks.. just did a fresh install of windows and now it's even worse then before.. I was able
To game before and it would cut out every now and then but now as soon as I try to say use big picture mode on steam it just gives me a no signal screen but my computer is still on
 
Your GPU needs some PSU PCIe power cables. Have you plugged all of them? Also what type of connection are you using between the GPU and the monitor. I'm asking because something may be going with the display cables, since we need to cover everything. That said you should definetly find a way to test your system with another PSU. Also are you sure that the GPU cooling fan(s) are spinning? Maybe the fan(s) are dead or damaged thus causing your GPU to overheat and crash. Monitor the GPU temp.

Finally is the GTX 960 new or used like your PSU? If it's used how confident are you that it was working before? I'd say it's 80% PSU/20% GPU if the GPU is new and 40% PSU/60% GPU if the GPU is used. Do you still have your old GPU? Which model exactly was it? If you still have it and it has similar power requirements like the 960 you could test it in your system and it should give you some info about the PSU's condition.
 
Solution