So, I got a problem.
I received my new board in the post the other day. It was a second hand R5E with an EK monoblock included. However, when I opened it, there were a few issues.
Firstly, one of the pins is bent.
Secondly, the block was not completely sealed and a little drop of water has leaked onto the PCB.
Thirdly, the chipset, socket and some other parts are covered in weird orange dust.
After receiving the board, I messaged the seller, who told me it worked when it left, and it was damaged in the post.
The dust can probably be wiped off, and the liquid will dry, but the bent pin is a big issue.
So my question is:
Do I put my new CPU in it to test? I don't want to risk a brand new 6800k, incase the pin short circuits it or something.
Or do I send it to ASUS for a replacement/repair? I don't even know if they have a transferable warranty, and apparently their entire warranty service is a joke.
Or do I take it to a computer specialist to get it fixed?
I received my new board in the post the other day. It was a second hand R5E with an EK monoblock included. However, when I opened it, there were a few issues.
Firstly, one of the pins is bent.
Secondly, the block was not completely sealed and a little drop of water has leaked onto the PCB.
Thirdly, the chipset, socket and some other parts are covered in weird orange dust.
After receiving the board, I messaged the seller, who told me it worked when it left, and it was damaged in the post.
The dust can probably be wiped off, and the liquid will dry, but the bent pin is a big issue.
So my question is:
Do I put my new CPU in it to test? I don't want to risk a brand new 6800k, incase the pin short circuits it or something.
Or do I send it to ASUS for a replacement/repair? I don't even know if they have a transferable warranty, and apparently their entire warranty service is a joke.
Or do I take it to a computer specialist to get it fixed?
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