Graphics Card getting very hot and Fan not spinning

GangsterGamer · Jan 25, 2017

I'll be playing a game like Dyling Light and it will start lagging. I open my computer to see that the graphics card's fan isn't spinning. I checked the temperature of the GPU and it was like 90. I don't know what the problem is and really need help with it. It is a zotac gtx 1060 6gb.

dgingeri · Jan 25, 2017

Call Zotac's support and tell them you have a bad fan. They'll be able to get you a replacement under warranty. The 1060 hasn't been out long enough to be out of warranty.

spadam_2000 · Jan 25, 2017

Before you send it off, download Zotac's FireStorm software. Use it to force your fan speed up to something like 50% or 100% and apply. Check your fan speed then. Some of the cards fans don't spin until they reach a certain thermal threshold (which you should clearly be hitting), so it could be an issue with the fan speed curve.

Just something to check.

dgingeri · Jan 25, 2017

spadam_2000 :

I figured their support would ask him to do something like this.

GangsterGamer · Jan 25, 2017

spadam_2000 :

I set it to 100% and nothing happened.

GangsterGamer · Jan 25, 2017

When I boot the computer it spins like once or twice but i can't get it to spin when I'm actually using the computer.

dgingeri · Jan 25, 2017

Yeah, definitely dead fan.

GangsterGamer · Jan 25, 2017

Could I just swap out the fan?

dgingeri · Jan 25, 2017

Well, you could, but that would likely violate your warranty. You don't want to do that. It would be easier to just get a replacement from Zotac.

spadam_2000 · Jan 25, 2017

Not without voiding your warranty, but it does sound like an RMA issue.

Also with that program, it doesn't allow you to just adjust/change the fan %, you have to apply it (which I missed when I first used it.) Just covering bases, not trying to offend your intelligence or anything.

GangsterGamer · Jan 25, 2017

I reinstalled it and its spinning now but sometimes when it spins its making a loud rumbling noise but doesn't appear to be hitting anything.

GangsterGamer · Jan 25, 2017

By reinstalled I mean the graphics card not the program.

GangsterGamer · Jan 25, 2017

btw the Firestorm didn't have an apply on the fan speed tab, just the clock tab. I'm not sure how to apply it.

GangsterGamer · Jan 25, 2017

Ok I'm playing dyling light and the fan works now I guess when I pushed the fan cord in a little more and stuff it fixed it.

GangsterGamer · Jan 25, 2017

Now its not working again D:

spadam_2000 · Jan 25, 2017

I would submit a ticket and RMA your card. Ensure your card is still under warranty and contact Zotac. I assume it stopped working while playing the game?

GangsterGamer · Jan 25, 2017

I don't know exactly when it stopped working I just know it only works occasionally.

GangsterGamer · Jan 30, 2017

Is it possible that it isn't getting enough power because it works if I push the fan.

dgingeri · Jan 30, 2017

GangsterGamer :

Definitely a bad bearing in the fan. Get it replaced under warranty while you can. The longer you run it without a working fan, the less likely you are to get it replaced. If you keep trying to fix it with software, they're going to eventually call it customer abuse and not let you get a replacement.

GangsterGamer · Jan 30, 2017

dgingeri :

GangsterGamer :

Definitely a bad bearing in the fan. Get it replaced under warranty while you can. The longer you run it without a working fan, the less likely you are to get it replaced. If you keep trying to fix it with software, they're going to eventually call it customer abuse and not let you get a replacement.

Ok I will.

Graphics Card getting very hot and Fan not spinning

Reputable

Distinguished

Distinguished

Distinguished

Reputable

Reputable

Distinguished

Reputable

Distinguished

Distinguished

Reputable

Reputable

Reputable

Reputable

Reputable

Distinguished

Reputable

Reputable

Distinguished

Reputable

Share this page