I am honestly not sure where to begin with the issues I have been having over the course of the past couple of months. Frankly, I am having very sporadic ping issues while being hardwired directly to my modem. This issue has affected all of my consoles, along with my PC; however, the issue is sporadic. I also have trouble streaming to Twitch (from OBS classic) as I begin to drop serious frames with the "indicator" cycling through red, yellow, and green (another seemingly random issue). It may also be worth mentioning that these problems arise at any time of day, not only a certain time of day. This is a brief summary on the issue, so I guess I should get down to the details.
For beginners, as I previously stated, each device is hardwired directly to my modem. We have an internet plan through Spectrum offering 200mbps/20mbps (more on the ISP later). As far as my PC goes, here is my rig:
If any other details are needed, please let me know. Then I also have the issue on my PS4 and Xbox One.
Now, I have lived in this house for 6-7+ years now and have never had any issues regarding lag while gaming. Then a couple of months ago (not entirely sure when) I began noticing sporadic issues with lag while gaming. At first I believed it was bad server connection or just my internet crapping out, but the problems persisted for months. I may have 1 or 2 good games with nice ping ranging in the 20ms-50ms ballpark, then the next match my ping hits 200ms+. I thought maybe it was the game I was playing, but the problem followed me from game to game and platform to platform.
Along with the high ping, I've had my woes while attempting to stream to Twitch. For the first couple of months I never had any issues, then all of the sudden I was dropping frames like a madman. After restarting the modem a couple of times, the issue sometimes is resolved, but not always. I also use a specific program that allows me to test my bandwidth to each Twitch server. The results will sometimes return with an RTT of 250+ and low bandwidth. Others with an RTT of around 20-30 and 10000+ kbps bandwidth. There are times that the program will show a solid connection to the server, then once I go to stream...Frames start dropping to the deep abyss.
With these newfound issues I began my quest to resolve this alone, and let me tell you, I am at my witts end. I feel like I have tried everything imaginable. On several occasions, I would tackle these problems, scour the internet for hours, fail, and repeat the process. So here's what I have done, and hopefully I can remember everything:
I have probably left out a few things, but honestly I have tried so many different things, I can't even remember what I have and haven't done at this point. Maybe the modem (being a modem, router combo) is somehow being affected by our router due to the proximity to one another? Maybe other systems are causing an interference? Maybe it is in fact the Killer Network suite? I just don't know anymore. Before I chalk it all up to be the horrendous service offered by Spectrum and switch to the fiber option through AT&T (probably going to do that anyways
), I would like to confirm that isn't actually something on my end.
With that being said, any help or advice is greatly appreciated. It is also quite possible that I was on track with my own troubleshooting, but executed it poorly or entirely incorrect. So, if it is recommended that I backtrack to revisit something listed above, please do steer me in the correct direction. I know this was a rather lengthy post, but I wanted to provide as much detail towards the problem as I could. For those of you who do take the time to read such an exhausting post and attempt to help, seriously, thank you. Hopefully this issue can get resolved and save me from utter insanity.
Thank you again and have a great night/day!
(P.S. I hope I posted this thread in the correct location. I'm new to this site and this seemed like the best place to put this!)
For beginners, as I previously stated, each device is hardwired directly to my modem. We have an internet plan through Spectrum offering 200mbps/20mbps (more on the ISP later). As far as my PC goes, here is my rig:
MB: Gigabyte Z170X-Gaming 5
GPU: MSI GTX 980 TI 6Gb
CPU: Intel i7-6700k
RAM: 16gb ddr4
PSU: Evga 850watt G2
OS: Windows 10
Virus Protection: Windows Defender
Modem: Technicolor TC8715D
If any other details are needed, please let me know. Then I also have the issue on my PS4 and Xbox One.
Now, I have lived in this house for 6-7+ years now and have never had any issues regarding lag while gaming. Then a couple of months ago (not entirely sure when) I began noticing sporadic issues with lag while gaming. At first I believed it was bad server connection or just my internet crapping out, but the problems persisted for months. I may have 1 or 2 good games with nice ping ranging in the 20ms-50ms ballpark, then the next match my ping hits 200ms+. I thought maybe it was the game I was playing, but the problem followed me from game to game and platform to platform.
Along with the high ping, I've had my woes while attempting to stream to Twitch. For the first couple of months I never had any issues, then all of the sudden I was dropping frames like a madman. After restarting the modem a couple of times, the issue sometimes is resolved, but not always. I also use a specific program that allows me to test my bandwidth to each Twitch server. The results will sometimes return with an RTT of 250+ and low bandwidth. Others with an RTT of around 20-30 and 10000+ kbps bandwidth. There are times that the program will show a solid connection to the server, then once I go to stream...Frames start dropping to the deep abyss.
With these newfound issues I began my quest to resolve this alone, and let me tell you, I am at my witts end. I feel like I have tried everything imaginable. On several occasions, I would tackle these problems, scour the internet for hours, fail, and repeat the process. So here's what I have done, and hopefully I can remember everything:
1. Contacted my ISP (Spectrum). Technician was sent out, didn't see anything wrong with the cables and such, replaced the modem to a "newer and better" one.
2. Changed DNS settings to Google's DNS on every device.
3. Checked firewall settings (could have missed something there but I've definitely peaked through the settings on more than one occasion.
4. Tried port forwarding for specific games, consoles, and etc. (UPNP is enabled)
5. Ensured no downloads were in the background.
6. Disabled whatever function that allows other PCs on the network to download updates with help from my PC via Windows 10 (probably described the wrong thing, but I cannot recall the setting. My apologies.)
7. Checked for viruses and malware.
8. Created reserved IP addresses for each console.
9. Began addressing issues that could spur from the Killer Network suite installed (disabled bandwidth control and prevented the suite from running)
10. Updated drivers
I have probably left out a few things, but honestly I have tried so many different things, I can't even remember what I have and haven't done at this point. Maybe the modem (being a modem, router combo) is somehow being affected by our router due to the proximity to one another? Maybe other systems are causing an interference? Maybe it is in fact the Killer Network suite? I just don't know anymore. Before I chalk it all up to be the horrendous service offered by Spectrum and switch to the fiber option through AT&T (probably going to do that anyways
), I would like to confirm that isn't actually something on my end.With that being said, any help or advice is greatly appreciated. It is also quite possible that I was on track with my own troubleshooting, but executed it poorly or entirely incorrect. So, if it is recommended that I backtrack to revisit something listed above, please do steer me in the correct direction. I know this was a rather lengthy post, but I wanted to provide as much detail towards the problem as I could. For those of you who do take the time to read such an exhausting post and attempt to help, seriously, thank you. Hopefully this issue can get resolved and save me from utter insanity.
Thank you again and have a great night/day!
(P.S. I hope I posted this thread in the correct location. I'm new to this site and this seemed like the best place to put this!)
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