Brand New Graphics Card Issue

Devoid

Reputable
Oct 28, 2015
11
0
4,510
Hi,

I have an issue with a GTX 1080. It's an MSi GTX 1080 Gaming X, arrived this week. Before, I used a GTX 980 Ti that ran fine for one year until it started having annoying fan control issues, which I returned. For a little while, I was using my backup GPU (Radeon HD5450) until I had the money ready and the MSi GTX 1080 arrived.

So I deinstalled the Radeon drivers with Display Driver Uninstaller, removed the old card, put in the new card (I didn't forget the power cables) and installed the latest nVidia drivers.

Everything ran fine for about the day I installed the new card. Games worked all fine, no issues and did a regular shutdown at the end of the day.

However, when I attempt to start up the PC with the GTX 1080, there is no signal. Like, nothing at all. Just a black screen, as if you haven't connected the monitor at all. But it is connected and it ran just fine one day ago. The card is physically undamaged, the cables aren't faulty either. It's getting power for sure because the fans are spinning and the LED lights up as well. My mainboard tells me through an LED that there is a VGA issue, which I don't know how or why it happens. I had to remove the new card and now using the Radeon as a backup solution.

My system:

i7-6700
2x 8GB DDR4
1TB HDD
MSi B150m Night Elf
650W EVGA PSU
Windows 10 64-Bit

To take out the most common answers that don't help:
- the mainboard runs the latest BIOS.
- the mainboard DOES support the GTX 1080.
- I did plug in the cables before starting up the system.
- the previous drivers were deinstalled completely before installing the new GPU.
- there were no symptoms of faulty hardware whatsoever. It just happened.
- the shutdown wasn't forced, it was like any other shut-down.

Does anyone had the same issue or knows why this happens?
 

Devoid

Reputable
Oct 28, 2015
11
0
4,510


I did that already two times. Right now, I suspect the HDMI port is the source of my problem. I am using a Dell 1905FP, which is on VGA currently. It's hooked onto an adapter (HDMI to VGA), which strangely works just fine on the Radeon, but not at all on nVidia. I forgot that it actually has a DVI-D port on its backside...

Anyway, for now I'll get a DVI-D cable and look further into it. If it still doesn't work, then I'll just return the card.