PC suddenly restart and sometimes hang when playing games

budaksparx

Commendable
Jan 28, 2017
3
0
1,520
hi, my pc suddenly restart when playing Payday 2 and For Honor BETA, sometimes it hang with loud noise from speaker (annoying sound). And now, i'm really confused, I can play GTA V 12 hours straight with graphic high setting, it consumed 2.4GB VRAM, i also can play Dark Souls 3 with graphic high settings more than 5 hours, Elder Scrolls Online with graphic high settings. Never have problem with GTA V, Dark Souls 3 and Elder Scrolls Online.

I also try playing Dota 2, i got auto restart before start game (still in-game, not playing with player or bot yet), sometimes hang with loud noise from speaker. When i got hang with loud noise, my keyboard and mouse cant use, monitor got freeze, try button caps lock and numlock, not LED and not work too. then i push reset button.

I try change thermal paste to new one, Cooler Master E2 brand. Clear all dust from heatsink and fan and filter too. I also updated my bios and SSD firmware, the problem still remain. I also try monitoring cpu and gpu temperature with MSI afterburner software while playing For Honor, looks normal, gpu 58-65 celsius, cpu 50-63 celsius. My gpu setting is all default in MSI afterburner, no setting power limit, core clock and memory clock. I also try disable cpu park using regedit, and also did memory checking using Windows Memory Diagnostic, got report with no problem. If its not Overheating, memory fault and overclocking, it might be my psu, if its my psu, i cant play gta v and dark souls 3 with high graphic setting right?

I forgot to mention, For Honor consumed 1.7gb VRAM with medium settings. I also check the event viewer, its Critical, Event ID 41, Source Kernel-Power, task category 63. Also did the troubleshoot from Microsoft. The problem still remains.
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Help me guys troubleshoot this problem, i believe someones out there also got this problem. Anyone who solved this, please give me the answer. I'm really confused, GTA V, Dark Souls 3 and Elder Scrolls Online is no problem when play but Payday 2, For Honor (BETA) and Dota 2 got me auto restart and hang or hard hang.

Here my pc spec:
Windows 10 Pro 64bit
Intel Core i7-3770 3.4GHz
RAM Apacer 1600 CL11 16GB (4GB x 4 stick)
Motherboard Gigabyte GA-H77M-D3H
GPU SAPPHIRE R9 280 Dual-X 3GB OC Edition
SSD SanDisk SD8SBAT128G1122 120GB (OS) with life remaining 99%.
HDD SAMSUNG HD502HJ 500GB 7200 rpm
HDD Seagate ST500DM002 500GB 7200 rpm
PSU Corsair CX 750M
Cooler Deepcool Maelstrom 240T
 
Solution
ok guys, i found solution for my problem.. its fcking windows problem.. i've reset my windows by using windows recovery, then i can play all game without restart or hard hang.. thank you guys, even no one help

budaksparx

Commendable
Jan 28, 2017
3
0
1,520
ok guys, i found solution for my problem.. its fcking windows problem.. i've reset my windows by using windows recovery, then i can play all game without restart or hard hang.. thank you guys, even no one help
 
Solution

Twistofate4u

Distinguished
Jul 1, 2015
35
0
18,530


Thank you for posting your solution man.
I'm facing the exact same problem from past couple of weeks where i just cannot play Battlefield 1 without my PC freezing and speakers making loud noise.
I'll try and reset windows 10.