- Jan 28, 2017
- 2
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- 1,510
Please help me!
I have a Toshiba Satellite laptop and I recently cleaned it up. I deleted empty folders, and deleted all viruses (or I thought so). This happened 1 day ago. Today the computer was acting strange. It would take like 1 minute to start, it would just completely freeze when it was in screen saver/hibernate, but it was still working. I wanted to play a game but I got the Blue Screen of Death. Just now I tried to update the AMD display driver. It downloaded perfectly, then while the laptop was trting to install the driver update, the laptop just froze! All of it, i couldn't move my cursor, couldn't press CTRL-ALT+DELETE, etc. I waited more than 5 mins, and ended up shutting it doen by pressing the power button for 5 seconds. Now, when I try to open it, the Toshiba Leadimg Innovation pops up, but then I just get an infinite black screen, where I can't see my cursor. If it does matter, I want to mention that the fan is blowing quite fast.
Computer specs:
16 gb ram
some i7 processor
amd 200x series video card if I remember properly
please help me, should I get it to a service or I can fix it at home. I am not very good with computers...
EDIT:I reseted my pc, but still, I get an infinite black screen after the Toshiba Leading Innovation >>>>> thing. What should I do?
I have a Toshiba Satellite laptop and I recently cleaned it up. I deleted empty folders, and deleted all viruses (or I thought so). This happened 1 day ago. Today the computer was acting strange. It would take like 1 minute to start, it would just completely freeze when it was in screen saver/hibernate, but it was still working. I wanted to play a game but I got the Blue Screen of Death. Just now I tried to update the AMD display driver. It downloaded perfectly, then while the laptop was trting to install the driver update, the laptop just froze! All of it, i couldn't move my cursor, couldn't press CTRL-ALT+DELETE, etc. I waited more than 5 mins, and ended up shutting it doen by pressing the power button for 5 seconds. Now, when I try to open it, the Toshiba Leadimg Innovation pops up, but then I just get an infinite black screen, where I can't see my cursor. If it does matter, I want to mention that the fan is blowing quite fast.
Computer specs:
16 gb ram
some i7 processor
amd 200x series video card if I remember properly
please help me, should I get it to a service or I can fix it at home. I am not very good with computers...
EDIT:I reseted my pc, but still, I get an infinite black screen after the Toshiba Leading Innovation >>>>> thing. What should I do?
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