Hi all, long time pc user, first time issue poster.
So ive been using tomshardware to fix various troubleshooting problems iv had over the years so have never really had to ask for help before but this problem has got me pretty stumped.
Im not that tech savvy so il do my best to provide info
My pc is a gigabyte tower with a amd a75m-hvs mobo with a6 apu. And 2x a-ram dd3 4gb rams and samsung hd103sj 1tb hdd.
So i bought it brand new from in 2012 without a operating system and installed windows 7 on it. From what i remembered it used to run fine playing games online like mu and playing movies no problems for a few months till it started randomly restarting or freezing requiring a hard reset. It wasnt very often tho and would happen at very random times....fast forward to the end of 2016 and it was getting more frequent but still usable. I got a work pc for christmas so after backing up all my media files and moving my work files i thought it would be a good time to do a fresh os install to fix the freezing issue and speed up performance. I tried windows 10 but even after the install it would still freeze, and only a hard reset would fix it and or sometimes bsod, giving me a clock_watchdog_error. I was devestated as it kept happen after every 1to 10 mins of going online or trying to update windows. Even looking through explorer. I read somewhere that windows might not work with some amd apus or something like that so thought i would try a linux os instead. I installad the newest linux mint distro 'serena' and yet it still kept happening! After a few mins of going online to netflix or youtube or transferring media to the hdd/ doing stuff through explorer it would still freeze and need to hard reset. So obviously its my hardware thats the problem. I wiped the hdd aand installed windows 10 again but it now freezes within minutes of getting to the desktop. Atm its been running in safe mode with networking for the last 3 or 4 hours and hasnt froze yet.
I have the latest drivers installed via windows update and the driver manager shows that everythings up to date i have done a memtest and it has passed multiple times woth no errors, sfc scannow shows no errors, . The pc has almost no dust in it and i have 2 fans in it running full speed. Bios are also up to date. I have the side casing off with a desk fan also cooling it just to be sure its not a heat problem.
I have no doubt have missed more info but thats all i got at them moment. It is a clean install so dont know what where to look.
HELPPPPPP
So ive been using tomshardware to fix various troubleshooting problems iv had over the years so have never really had to ask for help before but this problem has got me pretty stumped.
Im not that tech savvy so il do my best to provide info
My pc is a gigabyte tower with a amd a75m-hvs mobo with a6 apu. And 2x a-ram dd3 4gb rams and samsung hd103sj 1tb hdd.
So i bought it brand new from in 2012 without a operating system and installed windows 7 on it. From what i remembered it used to run fine playing games online like mu and playing movies no problems for a few months till it started randomly restarting or freezing requiring a hard reset. It wasnt very often tho and would happen at very random times....fast forward to the end of 2016 and it was getting more frequent but still usable. I got a work pc for christmas so after backing up all my media files and moving my work files i thought it would be a good time to do a fresh os install to fix the freezing issue and speed up performance. I tried windows 10 but even after the install it would still freeze, and only a hard reset would fix it and or sometimes bsod, giving me a clock_watchdog_error. I was devestated as it kept happen after every 1to 10 mins of going online or trying to update windows. Even looking through explorer. I read somewhere that windows might not work with some amd apus or something like that so thought i would try a linux os instead. I installad the newest linux mint distro 'serena' and yet it still kept happening! After a few mins of going online to netflix or youtube or transferring media to the hdd/ doing stuff through explorer it would still freeze and need to hard reset. So obviously its my hardware thats the problem. I wiped the hdd aand installed windows 10 again but it now freezes within minutes of getting to the desktop. Atm its been running in safe mode with networking for the last 3 or 4 hours and hasnt froze yet.
I have the latest drivers installed via windows update and the driver manager shows that everythings up to date i have done a memtest and it has passed multiple times woth no errors, sfc scannow shows no errors, . The pc has almost no dust in it and i have 2 fans in it running full speed. Bios are also up to date. I have the side casing off with a desk fan also cooling it just to be sure its not a heat problem.
I have no doubt have missed more info but thats all i got at them moment. It is a clean install so dont know what where to look.
HELPPPPPP