Graphics card not registering in BIOS or windows

zane_7

Commendable
Jan 29, 2017
2
0
1,510
Hello, would like to ask for some expert advice here. I have recently built a new system intended for travel use, so I built it on a mini-itx board

https://www.newegg.com/Product/Product.aspx?Item=N82E16813157737&cm_re=asrock_h270-_-13-157-737-_-Product

It seemed to be the only one at a reasonable price range which provided onboard wifi and a pci-e 3.0 x16 slot. I then purchased this video card, as a small option that would fit the case I bought.

https://www.newegg.com/Product/Product.aspx?Item=N82E16814500405&cm_re=zotac_1060-_-14-500-405-_-Product

The system is up and running, minus the video card. It is powered correctly and in the slot fully; and the fan spins when the system is on. But there is no display on boot or in windows (10/64bit) And the card does not register in the motherboard UEFI system browser tool. I am wondering if there is some fine print that I missed on either the graphics card or motherboard that would dictate that these items are not compatible? Else, I suppose either the card or slot is bad. Thanks in advance for any help :)

Update: I have tried the card in a different computer and the video card works properly
 
Solution
I assume if you're in the BIOS that means you're plugged into the onboard graphics of the motherboard? If this is the case, can you head over to the Nvidia website and install all of the latest drivers. Then plug into the 1060 output and see what happens.

Have you also tried different cables as output from the graphics card? I've had issues with HDMI cables in new builds. If you have DVI or VGA available, I would recommend giving one a try. Do you happen to have any other video cards available to try plugging into the motherboard to verify the PCIe slot? This may require removing it from the case which I'm sure you're dreading.

Link to Windows 10-64 bit for the 1060: http://www.geforce.com/drivers/results/114351

breek

Honorable
Jan 4, 2013
68
0
10,660
I assume if you're in the BIOS that means you're plugged into the onboard graphics of the motherboard? If this is the case, can you head over to the Nvidia website and install all of the latest drivers. Then plug into the 1060 output and see what happens.

Have you also tried different cables as output from the graphics card? I've had issues with HDMI cables in new builds. If you have DVI or VGA available, I would recommend giving one a try. Do you happen to have any other video cards available to try plugging into the motherboard to verify the PCIe slot? This may require removing it from the case which I'm sure you're dreading.

Link to Windows 10-64 bit for the 1060: http://www.geforce.com/drivers/results/114351
 
Solution

zane_7

Commendable
Jan 29, 2017
2
0
1,510
I am dreading that, as the only other video card i have available is a gtx 1080 which will not fit in the small form factor case that the build is in; but it is definitely something i will try as now I have ruled out the graphics card as being the culprit