Broken Hard Drive?

Minimarney · Jan 29, 2017

So I loaded up my PC one day to dind that it wasn't booting. I then let it try to repair but nothing happened. I later found out it was the bad system config info error and i tried everhthing to attempt to fix it. Mothing worked. I then tried all the advanced options windows 10 provides and nothing worked. Finally I went to check if my HDD was OK and i found this..

Disk 1
Status: No media
Size: 0 B
Free: 0 B

(i already tried unplugging it and plugging it back in)
Do I need a new HDD?

JaredDM · Jan 29, 2017

If the drive is appearing in BIOS/UEFI as 0 size then it's a drive failure. Hope you had a backup of important data.

D_Know_WD · Jan 30, 2017

Hi there Minimarney,

That is really unpleasant.

I would agree with JaredDM. The HDD is most probably dead.

Yet, it would not hurt to attach it with different cables to another SATA port or even computer.
If the issue persists, then you can:
- RMA the drive is under warranty.
- Contact a data recovery company if the data stored on the drive is really important.

Cheers,
D_Know_WD

DR_Luke · Jan 30, 2017

Perhaps a little information about the actual hard drive, such as the full model, would help us at least advice on possible issues and pricing outcomes with affordable data recovery labs.

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Broken Hard Drive?

Minimarney

Commendable

D_Know_WD

JaredDM

Honorable

D_Know_WD

Judicious

DR_Luke

Honorable

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