GPU or PSU Problem

BioPower

Commendable
Jan 30, 2017
3
0
1,510
Hi, this is my first time to post here and I hope you can help me out.

I just want to confirm if I only have a GPU problem or it has something to do with my PSU. To give you a more detailed information. My previous GPU is acting up like screen tearing and black screen then goes straight to Blue screen. My unit is out of warranty so I have no choice but to buy another. I bought a 2nd hand GPU from a personal seller and it's a Zotac GTX 970. After I plugged it inside and installed the proper driver, everything works out fine. The day after I decided to take out my System unit to clean off dust and reseat the components. Then when I placed it back and push the power button, it does not boot up not even the BIOS screen. So I tried to take out all the RAM to see if the motherboard beeps and if it is not then it could be a faulty MB but it's not. If found out the problem is my Ram slot when I placed only three Ram stick (I have 2 GB x 4) and left one slot open which is the culprit. So I have my computer boot up and play games just fine with 6 GB memory but I am really bother with the loading time and as well as stuttering due to loading up all the graphics in the game (Battlefield 1) so I tried to clean the slot that having problem and hoping that it will boot up so it does. So with an 8 GB memory I can load to my desktop but as soon as I start a game, my screen frozed and BSOD'ed. What I did is I tryied every solution to get the whole 8 GB ram working with my games and I was able to make it work for a month. Then one day while I was playing, my screen just froze and completely blacked out and keyboard and mouse unresponsive and only hard reset can do it. When I pressed the power button it just passed the BIOS and windows splash screen and then it just shows the log in screen then a sudden black out on the screen. I have no choice but to RMA it since the previous owner of the GPU still has warranty. I picked up my replacement to the store 4 weeks later and it is now a Zotac GTX 970 AMP Extreme Core Edition but it's understandable because I can get an equivalent or higher replacement with Warranty. I plugged it in the day after because it's already late and don't have enough rest since I went straight to the store after my shift. Then dejavu plugged in the card installed the driver and played games for about an hour then there goes the screen flashes and sudden BSOD again. It runs fine without the driver but as soon as I installed it, I am getting an error nvidia driver kernel has stopped responding following with screen flashes like 3 to 5 times then suddenly goes to BSOD and restarts. I just returned it back to the store yesterday and the Tech says they might file a report to get a Credit memo for the component so I can use it to get a new one to the store equivalent to the price or just pay for the difference if it is higher end GPU. That's okay with me but I am just worried that I will get the same problem again. Could it be the PSU is the culprit? By the way I plugged in my old GPU (GT 630 1GB) that my friend lend me and it works fine with my computer and it is on the same PCI-E where my 970 is plugged in previously. I just don't want to risk buying a new PSU and still get the same issue.

P.S. The tech at the store plugged in the RMA'ed GTX 970 and it also get the same problem. Booting fine without the driver but fails when installed. And I just bought new set of Rams. It's also 8 GB in total only it's 4GB x 2 now because I am also concerned that there will be more problems if I force my 2 GB x 4 set in my unit.
 

maxalge

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Ambassador


if the 970 tested bad in another computer then that is what is bad

the fact that another card works fine also points to that


what are your complete specs?
 

BioPower

Commendable
Jan 30, 2017
3
0
1,510
Here is my complete specs:

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 4820K @ 3.70GHz 43 °C
Ivy Bridge-E 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 933MHz (10-11-10-30)
Motherboard
Alienware 0FPV4P (CPU 1) 52 °C
Graphics
DELL E2313H (1920x1080@60Hz)
1023MB NVIDIA GeForce GT 630 (Undefined) 45 °C
Storage
1863GB Seagate ST2000DM001-1CH164 (SATA) 35 °C
Optical Drives
HL-DT-ST BD-RE BH40N
Audio
Realtek High Definition Audio

But could it also be the fact that GT 630 is an entry level card (that does not require too much power) works on my PC without errors like the notorious "Nvidia Kernel driver has stopped responding and has recovered"? I really need an exact and definite answer because I don't want to waste my money buying a component that might not even be the solution to fix this. Should I just wait until I received the 2nd replacement card? I just hope it's not refurbished.
 

maxalge

Champion
Ambassador


you didnt post your power supply make and model