USB Hard Drive keeps disconneting itself

Toggle sidebar Toggle sidebar
J

Jn_51

Commendable
Jan 30, 2017
1
0
1,510
I'm reaching desperate levels.
I own an Adata HD710 hard drive that works perfectly normal on my MacBook Pro.
But I also own an Acer laptop, and it is almost impossible to use my hard drive here.
When I open an audio or video file from my hard drive it plays it for some seconds (sometimes minutes) but then it disconnects itself and connects itself immediately.
I feel like I've tried everything. The USB power settings from the Control Panel, uninstall and reinstall drivers, turning off the power settings from the Device Manager, erase it, change formats. Nothing works.
Please help! I really need to use this hard drive.
 
Solution
D_Know_WD
Hi there Jn_51,

I believe it may be a good idea to back up the data stored on the drive until you sort this out.

This sounds like a connection related issue, assuming you've updated your drivers and adjusted the power settings.

Have you tried all the USB ports of the laptop? I believe it may be a good idea to do so. Also, it would be nice to attach a different USB drive, so you can make sure there's nothing physically wrong with the port.
If you have a spare USB cable lying around, you can try that one as well. Have you tried the drive on a different Win machine?

Cheers,
D_KnoW_WD :)
Sort by date Sort by votes
D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Hi there Jn_51,

I believe it may be a good idea to back up the data stored on the drive until you sort this out.

This sounds like a connection related issue, assuming you've updated your drivers and adjusted the power settings.

Have you tried all the USB ports of the laptop? I believe it may be a good idea to do so. Also, it would be nice to attach a different USB drive, so you can make sure there's nothing physically wrong with the port.
If you have a spare USB cable lying around, you can try that one as well. Have you tried the drive on a different Win machine?

Cheers,
D_KnoW_WD :)
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom