Hello.
My TrendNet TPL406E powerline Adapter, from my desktop to my Hitron CGNM2350 modem, has been providing steady cable internet until downstairs neighbours installed a new cable modem on their own account this afternoon. Since then, my desktop is connected 'Unidentified Network' with no Default gateway or DNS server, and is not connected to the internet. Troubleshooter reports the Local Area Connection has no valid IP configuration.
A second desktop has a wired connection directly to our modem withoht issue. Phone I'm typing on connects to our modem's wifi without issue. The problem is with the Powerline. I reset our Powerline adapters to no effect, although they both read steady green on PWR, PL, and ETH. I suspect the powerline adapters may be having difficulty "finding" each other with the additional IP address on the electrical circuit -- But I really have no idea.
I have now tried a fresh setup with a new, never-before-opened set of powerline adapters and am getting the same error. Yet the previous set had been working fine UNTIL the installation of a new modem on this household electrical circuit, albeit on a separate IP address. Now it connects to nothing.
Any advice on how I can diagnose and resolve this interference?
EDITED: more detail
EDITED AGAIN: more information
My TrendNet TPL406E powerline Adapter, from my desktop to my Hitron CGNM2350 modem, has been providing steady cable internet until downstairs neighbours installed a new cable modem on their own account this afternoon. Since then, my desktop is connected 'Unidentified Network' with no Default gateway or DNS server, and is not connected to the internet. Troubleshooter reports the Local Area Connection has no valid IP configuration.
A second desktop has a wired connection directly to our modem withoht issue. Phone I'm typing on connects to our modem's wifi without issue. The problem is with the Powerline. I reset our Powerline adapters to no effect, although they both read steady green on PWR, PL, and ETH. I suspect the powerline adapters may be having difficulty "finding" each other with the additional IP address on the electrical circuit -- But I really have no idea.
I have now tried a fresh setup with a new, never-before-opened set of powerline adapters and am getting the same error. Yet the previous set had been working fine UNTIL the installation of a new modem on this household electrical circuit, albeit on a separate IP address. Now it connects to nothing.
Any advice on how I can diagnose and resolve this interference?
EDITED: more detail
EDITED AGAIN: more information