suddenly black screen & buzzing electrical noise while gaming

Umut__ · Feb 3, 2017

Hello couple months ago I was trying out battlefield 1 and I was having issue, the screen goes black suddenly and I hear buzzing ( electrical weird ) noise. and I had 550 watt power supply I thought it wasn't enough for my pc so I bought 700watt 80+ psu and I still have this issue. after playing 10 minutes of overwatch my screen goes black and that weird noise again and I cannot do anything but restart the computer. GPU TEMPERATURE GOES UP LIKE 71 DEGRE while playing overwatch. and I've tested my gpu with furmark goes up 74degree but nothing happens works fine only while gaming I have this issue.

https://youtu.be/JrScZBj9hJ0?t=35s the video isn't mine but the problem is the exacly same as me.

Mainboard: MSI 970 GAMING MAINBOARD
Processor: AMD FX X6 8350 Soket AM3+ 4 GHz 16MB Cache 8 Core
Cooler: Thermaltake 3.0 Water cooler system
Graphic Card: Nvidia MSI GTX 970 4GB 256 bit
Ram: Corsair Veangeance 4x2= 8GB 1600 MHz cl9
HDD: Toshiba 750 GB Sata 3.0 64mb Cache
SSD: 60 GB Kingston 450MB/s
Power Supply: THERMALTAKE 700W 80+
Monitor: BENQ XL2430T 1ms 144 Hz 24"
Windows 7 x64 Ultimate

Hamperking68 · Feb 3, 2017

Sounds very GPU related however it can be cause by low RAM or an Insufficient paging file.

Umut__ · Feb 3, 2017

isn't 8GB 1600mhz enough? btw what do you mean by insufficient paging file?

Hamperking68 · Feb 3, 2017

A paging file is written too when windows runs out of RAM. If your SSD is quick you won't notice it, however if the paging file also runs out of space the system will normally BSOD or hang such as in your case.

That may not be the cause but, it's the most likely one.

Umut__ · Feb 3, 2017

Hamperking68 :

what do you suggestions? what should I do how do I know if my rams isn't enough?

Hamperking68 · Feb 3, 2017

It's late here in Australia so i'll put a link in here

http://searchenterprisedesktop.techtarget.com/tip/Make-Windows-10-performance-sing-by-tweaking-RAM-service-settings

Tweak with this, ensure it's on your SSD, you might just need to make the paging file a little larger.

Let me know if you have more questions, Also is this your first time posting your question? It seem there are a lot of unanswered ones floating around..

Umut__ · Feb 3, 2017

Hamperking68 :

this is my second time posting. I've put it to custom minimum 1000mb maximum 8000 mb. by the way I've underclocked my GPU like -50 core clock -100 memory clock and played overwatch over 30minutes nothing happened. so I think this isnt about ram or something but I've did what you said, after doing this before I had 10gb free space on C: which windows is installed. now I have 15gb free space idk if its related

Hamperking68 · Feb 3, 2017

So the issue isn't fixed?

If not check drivers. Try rolling them back.

Umut__ · Feb 3, 2017

Hamperking68 :

I'll let you know havent tried overwatch after what you've said

Umut__ · Feb 3, 2017

Hamperking68 :

played 30 minute overwatch nothing happened but im pretty sure this thing is gonna happen soon or later. I will let you know for now its good. thanks for the helps!

Umut__ · Feb 4, 2017

Hamperking68 :

no it didnt work. I had the issue today playing counter strike global offensive. first time having this issue with csgo tho with 3500 hours gameplay something is wrong.

Hamperking68 · Feb 4, 2017

Try removing the paging file completely.

What Power Supply do you have?

Umut__ · Feb 4, 2017

Hamperking68 :

https://www.amazon.com/Thermaltake-Continuous-Active-Supply-PS-SPD-0700NPCWUS-W/dp/B014W3EAX8/ref=sr_1_1?s=pc&ie=UTF8&qid=1486248227&sr=1-1&keywords=thermaltake+700w THIS POWER SUPPLY

how do I remove paging file completely?

Hamperking68 · Feb 4, 2017

Do into the same menu I previously link and set the drive to 'No paging file'

Umut__ · Feb 5, 2017

Hamperking68 :

but if rams goes out of space it creates new paging file so if we remove or cancel this I will get this error even more. right?

I've did it and I'll tell the results but I think this isn't about paging file tho

Hamperking68 · Feb 5, 2017

You have much bigger problems if it's no the paging file or drivers because it would most likely be hardware.

Honestly, at this stage you would be better of reimaging windows.

Umut__ · Feb 5, 2017

Hamperking68 :

I might aswell just send it to warranty but I've tested my GPU with furmark at %100 gpu usage. but nothing happens they will do the same thing and they will just send it back so I dont wanna waste 2 month im so helpless

Hamperking68 · Feb 5, 2017

Just reinstall first.

We can look at the options from there.

Is there another GPU you can try?

Umut__ · Feb 5, 2017

Hamperking68 :

reinstall windows? I've been having this issue for 6 month and I've reinstalled windows maybe 6 times in this time.

are we sure that my psu is enough? and no I dont have another gpu

Hamperking68 · Feb 5, 2017

Yeah, it's faulty hardware.

When sending RMA give them some evidence of the issue such as a video.

Also, please remember to select the best answer.

Saga Lout · Feb 5, 2017

I don't think you deserve that Best Answer, Hamperking68. You haven't even specified which hardware or answered Umut's question about his PSU.

Also, please don't beg for any more BAs in the future. There are specific rules against that.

Hamperking68 · Feb 5, 2017

Saga Lout :

I think you an I have different terms of begging. I'll keep that in mind for the future, thanks.

Also, I was tired and wasn't paying a whole lot of attention. Remove the GPU and run the system off integrated graphics this will determine whether the issue is caused by the GPU.

The PSU is fine it leaves plenty of headroom and the GPU & CPU should be able to stay well within that.

In your case I do think it's the graphics card. However, as I said.... Supply some footage of the issue as the manufacturer could most like give you better information than we can here.

(Thought I had told you this already)

Umut__ · Feb 5, 2017

Hamperking68 :

your saying in your case it isn't the gpu but your not saying anything. I did whatever you told me to do and its the same. if you dont think this is gpu related then what is it? it still happens. I've underclocked my gpu -50 core clock -100 memory clock still happens. but I will explain this. in overwatch it happens randomly I dont know but I play one game in that game there is shields that you put front of you to cover yourself. other people can shoot at it then explode it. everytime they shoot and explode my shield as soon as the shield explodes I get black screen. maybe this will help you little bit about the issue. about the paging file I closed paging file still had the issue. I've minimized maximized put it to custom put it to auto and still didnt fix it.I think 8gb of 1600 mhz ram is enough and your saying my psu is enough aswell. so whats the problem im from turkey if I send this to warranty nothing is gonna happen nobody knows anything about computers in here

Hamperking68 · Feb 5, 2017

Remove the Graphics Card and see if the issue happens again. If it doesn't then the GPU is your issue.

If it does happen again we will need to do more troubleshooting to narrow it down even more.

Umut__ · Feb 6, 2017

Hamperking68 :

I dont have interrigated graphic card. you should've known from the Motherboard and if you think I can play overwatch without graphic card. I dont think your graphic card expert

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