System only picking up 8GB ram when using 16gb ( 8x2)

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Xenoknightz

Commendable
Feb 4, 2017
1
0
1,510
Evening,

I built my friends PC last night and it has a couple of issues right now.

The biggest issue is that in my Bio's is picking up both ram sticks (both 8GB) but the total memory is 8GB?

Looks like this:

Memory 8192 MB (DDR4 2133mhz)

DRAM STATUS

DIMM_A1 : Corsair 8192MB 2133 Mhz
DIMM_A2 : Corsair 8192MB 2133 Mhz


Specs:
Windows 10 64bit
Intel Core i5 7600K 3.8GHz Kaby Lake Processor
Corsair Vengeance LPX 16GB (2x8GB) DDR4 PC4-21300C
ASUS Z170-A Intel Skylake SLi/CrossFire ATX Motherboard - Black

What's the issue?
 
Solution
A
Check if your motherboard support 16 gb of ram. If it supports than may be one of the sticks may be faulty or even one of the slots itself. 1-remove both sticks
2- pick one
3-put it in slot A and start pc
4-put it in slot B and start pc
5-pick the other stick
6-put it in slot A and start pc
7-put it in slot B and start pc

do the checking until you find the fault. but first make sure that your motherboard support more than 8gb of ram
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A

asllani94

Commendable
Feb 4, 2017
3
0
1,520
Check if your motherboard support 16 gb of ram. If it supports than may be one of the sticks may be faulty or even one of the slots itself. 1-remove both sticks
2- pick one
3-put it in slot A and start pc
4-put it in slot B and start pc
5-pick the other stick
6-put it in slot A and start pc
7-put it in slot B and start pc

do the checking until you find the fault. but first make sure that your motherboard support more than 8gb of ram
 
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