USB dies for no reason, have replaced PSU, now what?

stevenjcampbell

Distinguished
Sep 19, 2010
34
0
18,530
About 3 years ago, I put together a system

AMD FX 8350
8.00GB Dual-Channel DDR3 @ 802MHz (10-10-10-27)
1023MB NVIDIA GeForce GTX 650
ASUSTeK COMPUTER INC. M5A99X EVO R2.0 (Socket 942)

It had a 500w PSU and as long as I can remember, I have had random problems with USB.

The USB will drop. Mouse, and keyboard stop working and need to be UNPLUGGED and re-plugged in again.

Now it happens more often it seems because the PC gets far heavier use than before.

Tried to resolve this by ensuring windows 10 does not try and suspend USB power, and running through device manager to ensure that all the power options under the devices are set to not turn the device off.

I have replaced the PSU with a brand new thermaltake 700w, changed the case and all the power cables, and now the problem still persists.

I imagine the only logical next step is to replace the motherboard, but I am getting tired of spending money on these problems.

Can someone lend me some advice or ideas to try?

I cannot replicate this problem at all, so do not even know how to test any possible solutions until the problem just manifests itself again.

I thought maybe the "event viewer" would show something, this is what it says is happening

"A timeout occurred while waiting for the EHCI host controller Asynchronous Schedule to transition to the enabled state."

Seems that this happens to other people, and there is almost no solution at all.

Is this just a problem with AMD? Seems like everyone with this issue complains and us using the same type of CPU.

What a stupid headache. Thanks!
 
Solution
Given the steps you've taken already then yes, seems to be the mobo, maybe there was some shorting issue in your previous case or PSU that damaged it and now it's simply there so nothing to do with it.

Dunno about that mobo but I've had zero issues with my current AMD setup which you can see in my signature.


Just save until you can go ahead with a new build, no reason to keep investing on your FX-8350 with the new Intel offerings and the soon to arrive AMD Ryzen.
Given the steps you've taken already then yes, seems to be the mobo, maybe there was some shorting issue in your previous case or PSU that damaged it and now it's simply there so nothing to do with it.

Dunno about that mobo but I've had zero issues with my current AMD setup which you can see in my signature.


Just save until you can go ahead with a new build, no reason to keep investing on your FX-8350 with the new Intel offerings and the soon to arrive AMD Ryzen.
 
Solution