Stuck on asus logo screen

Minkyxj

Commendable
Feb 6, 2017
1
0
1,510
Hi all. Im not tech sav. I have an Asus rog g20aj. I recently came home from work and woke up my computer then restarted it.. it was taking awhile to restart.. then 15 mins later blue screen and it shuts off. I then try turning it back on.. first screen is the asus in search of incredible screen, then another black screen, then goes back to the asus in search of incredible screen and just freezes there and i cant even use the del or f2 key to get into bios. Help would be appreciated!
 
Solution
Unplug system from wall power, open the case and pull out the CMOS battery from the motherboard (silver flat battery). Push in the power button for about 15 seconds. Put battery in, plug in system, try it again. If it still does not get past the BIOS screen contact ASUS for support, may need a new system board.
Unplug system from wall power, open the case and pull out the CMOS battery from the motherboard (silver flat battery). Push in the power button for about 15 seconds. Put battery in, plug in system, try it again. If it still does not get past the BIOS screen contact ASUS for support, may need a new system board.
 
Solution