Same hard disk problem

Mukhilan

Commendable
Feb 6, 2017
1
0
1,510
Hey I am also facing the same problem.....I just dropped my WD My Passport Ultra. Then the drive stopped working. But it works for sometime and also it restarts in its own. Kindly give me any solution if possible.
 
Solution
Hi there Mukhilan,

That is really unpleasant. :(

As hang-the-9 suggested, physical drives are really vulnerable to physical shocks/hits. You will need to replace the drive.

If you have some really important data stored over there, you will need to contact a data recovery company. You can check our Data Recovery Partners out: http://products.wdc.com/support/kb.ashx?id=C8WLl3

Cheers,
D_Know_WD :)


Replace the drive, drop = damage.