The DNs server isn't responding

bon adrian · Feb 8, 2017

Hello guys i have a problem with my 2nd computer because when i connect it to my router it doesnt have access to my internet.When i troubleshoot the problem it says "the Dns server isn't responding.I hope you guys can help me

Ralston18 · Feb 8, 2017

Wired connection?

First try another known working ethernet cable.

Second try running the network troubleshooter on the second computer.

Check the network adapter settings on the 2nd computer. Compare the settings to the "1st" computer.

Run "ipconfig /all" (without quotes) from the command prompt on both computers.

Compare: Default Gateway, DHCP Server, DNS Server.

bon adrian · Feb 8, 2017

Ralston18 :

How to compare them? Can you give me steps to do it?

Ralston18 · Feb 9, 2017

Both PC's (1 and 2) should have the same Default Gateway and DHCP Server IP - most likely 192.168.1.1 (subnet mask 255.255.255.0).

"Most likely" because the default values can and do vary with the router's manufacturer.

DNS Server is configurable as well. That IP may be provided by your ISP but you can also select/change the IP yourself. Many people use Google's 8.8.8.8 or 8.8.4.4 DNS Server IP's.

Because PC 1 is connecting to the internet you do not want to make any changes to it or your router. Focus on PC 2's network adapter settings and align them with PC 1's settings.

Change only one thing at a time.

Again, start with simpler things, e.g.:

1)Ensure that PC 2's network adapter is enabled. Run the network troubleshooter.
2) Connect PC 2 to another router port.
3) Try another known working ethernet cable. (Or some other connection path if working with wall ports, or powerline adapters.)

Then go into the network adapter settings.

You also have the option of reinstalling the network adapter drivers. Best to see what you have now and if some configuration change will get PC 2 back on the internet.

bon adrian · Feb 10, 2017

Ralston18 :

Both PC's (1 and 2) should have the same Default Gateway and DHCP Server IP - most likely 192.168.1.1 (subnet mask 255.255.255.0).

"Most likely" because the default values can and do vary with the router's manufacturer.

DNS Server is configurable as well. That IP may be provided by your ISP but you can also select/change the IP yourself. Many people use Google's 8.8.8.8 or 8.8.4.4 DNS Server IP's.

Because PC 1 is connecting to the internet you do not want to make any changes to it or your router. Focus on PC 2's network adapter settings and align them with PC 1's settings.

Change only one thing at a time.

Again, start with simpler things, e.g.:

1)Ensure that PC 2's network adapter is enabled. Run the network troubleshooter.
2) Connect PC 2 to another router port.
3) Try another known working ethernet cable. (Or some other connection path if working with wall ports, or powerline adapters.)

Then go into the network adapter settings.

You also have the option of reinstalling the network adapter drivers. Best to see what you have now and if some configuration change will get PC 2 back on the internet.

I tried to to change the addresses to make the same as my pc1 address but it didnt change at all it keeps coming back to its pc2 ip address

Ralston18 · Feb 11, 2017

Make sure you save the changes made on PC2. Usually by clicking OK after making or selecting the configuration changes. Easy to overlook.

PC1 and PC2 should not have the same assigned IP address be it assigned via DHCP or Static.

Please run and post the results of "ipconfig /all" for PC1 and PC2.

Search

The DNs server isn't responding

bon adrian

Commendable

Ralston18

Ralston18

Titan

bon adrian

Commendable

Ralston18

Titan

bon adrian

Commendable

Ralston18

Titan

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