Possibly corrupted flash drive, attempting to access it freezes File Manager.

Matsokune

Commendable
Feb 9, 2017
2
0
1,510
So, I recently handed my flash drive to my fiancee so she could transfers files between her old and new computers. She puts it in the old one (a Lenovo notebook running Windows 10), works fine. Puts it in her new computer (Surface Pro 4, also Windows 10), her File Explorer freezes up. She closes it, and her task bar and desktop close with it. This isn't fixed until she removes the flash drive. Also does this on her old computer.

So I take the drive, it sounds corrupted to me, and plug it into my desktop (Lenovo built computer running Windows 10) and let it find the drive. Shows up as connected to my computer, but it's grayed out. Waiting for it does nothing, and both left clicking it or right clicking it produce the same result as on the Pro 4. What can I try to save my flash drive, if anything?

Update 1: Poking at it more just now, I have confirmed the following:

  • ■ The flash drive does show up in Device Manager.
    ■ Attempting to uninstall or update the drivers related to the flash drive via Device Manager result in an endless loading loop that can't be cancelled until the drive is removed manually.
    ■ Attempting to forcibly format the flash drive via Admin Command Prompt DiskPart fails, presumably(?) scanning for the size of the flash drive confuses the command and prevents it from allowing further input.
 

R2D2_WD

Reputable
Jul 30, 2014
32
0
4,560
Hi Matsokune,

It really looks like that there is a problem with the flash drive. Have you tried the ckdsk /r command from the Command Prompt? It should look like this:
Chdksk L: /r

Replace the L with the drive’s letter (it it has one). Open the flash drive manufacturer’s web page and search for a formatting tool. Are you sure the drive is working normally when connected to your fiancee’s old PC?

Hope this helps
 

Matsokune

Commendable
Feb 9, 2017
2
0
1,510


Chkdsk stalls out just as diskpart did, no results or further input, although my flash drive has latched onto D: as its drive letter no matter which USB port I put it into. Figured I should try to change the letter, and Disk Management also stalls so long as the flash drive is plugged in.

I did go to the manufacturer's website (it's a PNY drive), and attempting to use the fix tool (Ufix-III was what I downloaded) resulted in nothing coming up until I unplugged the flash drive. Trying to plug the flash drive back in while the fix tool was up re-froze it, and in my last attempt my computer crashed after unplugging the flash drive with a Memory Management error.

I suppose I should clarify, the flash drive worked initially on her old computer, and no longer does. Let me add that in real quick.