- Nov 28, 2016
- 27
- 0
- 1,530
Hello. I have an MSI gaming gaptop that came with win10 preinstalled.
While restoring to factory settings from the preloaded win10 partition the laptop run out of battery and shut down. That bricked it. Then restoring to factoring settings would not work due to an "unexpected" error.
I then restored from a pen drive with a win10 clean ISO. It worked. And then I restored to factory settings from the preloaded win 10 partition (win10 pen drive not inserted), with the idea to maintain preloaded drivers and registration key. It worked. Windows runs. But for one big problem: it did not reinstall the appropiate/factory drivers.
I need to deliver this laptop to the end user prior to setting up Windows. A restore to factory settings without the drivers is a big problem.
Any ideas on what may be going on here?
By the way I have a second identical laptop. I thought a solution would be to clone the hard drives. Would that work? Worried about both laptops having the same Win10 key if I do that.
Thanks in advance!
While restoring to factory settings from the preloaded win10 partition the laptop run out of battery and shut down. That bricked it. Then restoring to factoring settings would not work due to an "unexpected" error.
I then restored from a pen drive with a win10 clean ISO. It worked. And then I restored to factory settings from the preloaded win 10 partition (win10 pen drive not inserted), with the idea to maintain preloaded drivers and registration key. It worked. Windows runs. But for one big problem: it did not reinstall the appropiate/factory drivers.
I need to deliver this laptop to the end user prior to setting up Windows. A restore to factory settings without the drivers is a big problem.
Any ideas on what may be going on here?
By the way I have a second identical laptop. I thought a solution would be to clone the hard drives. Would that work? Worried about both laptops having the same Win10 key if I do that.
Thanks in advance!
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