Coworker of mine is having trouble with his computer and has asked for my help, but I'm pretty stumped as well. Every time he opens Firefox, Chrome, or pretty much any web browser, his CPU usage goes through the roof up to max load - slowing his computer down tremendously.
I've tried turning off power saving mode, disabling windows defender, removing any malware and unnecessary programs and haven't had any luck.
Before:
After:
His current specs on a Toshiba laptop:
OS Name Microsoft Windows 10 Home
Version 10.0.14393 Build 14393
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HAZMAN
System Manufacturer TOSHIBA
System Model Satellite C55D-A
System Type x64-based PC
System SKU PSCFWU
Processor AMD E1-2100 APU with Radeon(TM) HD Graphics, 1000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Insyde Corp. 1.70, 12/25/2013
SMBIOS Version 2.7
Embedded Controller Version 1.20
BIOS Mode UEFI
BaseBoard Manufacturer TOSHIBA
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.14393.206"
User Name hazman\hazmanbeachman
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.45 GB
Available Physical Memory 1.25 GB
Total Virtual Memory 4.39 GB
Available Virtual Memory 1.55 GB
Page File Space 960 MB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
I've tried turning off power saving mode, disabling windows defender, removing any malware and unnecessary programs and haven't had any luck.
Before:
After:
His current specs on a Toshiba laptop:
OS Name Microsoft Windows 10 Home
Version 10.0.14393 Build 14393
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HAZMAN
System Manufacturer TOSHIBA
System Model Satellite C55D-A
System Type x64-based PC
System SKU PSCFWU
Processor AMD E1-2100 APU with Radeon(TM) HD Graphics, 1000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Insyde Corp. 1.70, 12/25/2013
SMBIOS Version 2.7
Embedded Controller Version 1.20
BIOS Mode UEFI
BaseBoard Manufacturer TOSHIBA
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.14393.206"
User Name hazman\hazmanbeachman
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.45 GB
Available Physical Memory 1.25 GB
Total Virtual Memory 4.39 GB
Available Virtual Memory 1.55 GB
Page File Space 960 MB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
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