Cat6a negotiating to only 10Mbps

abeinnz

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Feb 11, 2017
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I've completely wired my house with cat6a config sockets. All jacks are tested and all custom made cables are also tested with a network testing tool. I made a couple of new cables today, both tested fine but when connected to my PC I get no internet and the adapter is only negotiating to 10Mbps. Swap it out for cat5e and I get the full 1GE. I'm sure I've used cat6 with my PC before without issue so this has me a bit stumped. As a side note yet valid, I also have a WD My Cloud that is experiencing the same issue with the new cables, it won't reach the internet and the LED flashes that no network cable is connected. Swap out for cat5e and everything connects fine. Any ideas?
 
Solution
Thanks everyone again for your help. I've managed to determine that it was the switch that was the issue.

Turns out the switch was operating at 192.168.0.1 after a factory reset some time ago and the DHCP was in 192.168.1.x range. That's why I couldn't access the management page. I've now gained access to the interface by switching the IP range to 192.168.0.x and changed the local IP of the switch back to within the IP range everything else is set to - 192.168.1.x (including the gateway serving DHCP).

This has resolved the issue and I can confirm that I am sending this via my cat6 cable and new socket I wired in yesterday.

Strange however that over cat5e the switch was still passing packets from the Gateway to my PC (which is a...

abeinnz

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Feb 11, 2017
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I'm using a Master NSHL468.

It's likely continuity testing only but the guide does say if the pin connection is bad then the LEDs won't light. I'm not sure what the tolerance is, however.
 


Yes that is only continuity testing. It doesn't test frequencies or twist count etc. From what you have said above it can only be the terminations on the cable. Are they punch downs? We're they new?
 

There ya go. PIN CONNECTION = physical connection = continuity.

When I wired my place, I never bought a continuity tool, even though it is relatively cheap, I took the pain to hookup 2 laptops on both ends and tested each connection for real before patching the sheetrock back up.

So what do you do if you don't own those usd$1,000 network testers? You follow EIA 568a/b faithfully. You adhere to CAT6a admonition to not untwist more than 0.5"(?). I trust a spring loaded punch down tool (usd$20). I don't trust myself making patch cords using a crimp tool and prefer to purchase those pre-made, they are cheap enough

More: Because CAT6a is shielded (u wonder why it's not more popular) that means you also have to take care of the shielding, a CAT6a plug is metal clad if you notice, that means the jacks also need to be CAT6a compliant to provide ground, u cannot just assume they will do their job by themselves. Ungrounded shielding can become antennas. U may have complicated things by choosing shielded vs more popular unshielded.
 

gondo

Distinguished
Ok here it goes. A network analyzer which is over $1000 is not required. All those will do is test for bandwidth and speed capacity. They'll give stats like near end crosstalk. They were popular in the days of Cat5 when every bit of speed was required and buildings network cabling were NordX or Belden certified. The building would get a certificate stating that the building was certified.

But for residential use a network analyzer is not required. The runs are rarely over 100ft and you aren't running wire above ceilings with tons of electrical wiring and fluorescent lighting. Our internet is also only 300Mbps max usually, with 1 or 2 connections simultaneously. 1000MBps is plenty for us. In large buildings you have 1000ft+ runs with lots of wiring and fluorescents and the people running the cables sometimes aren't the most knowledgeable.

In a house Cat6 is plenty. Cat6A will give more bandwidth allowing you to run up to 300ft. Cat6 will still give you 130ft or so at the same speed which is tons. With Shielded Cat6A you need shielded connectors. You need to terminate properly. Wrap the drain around the last pair and tuck it under the connector. Make sure you only untwist half an inch or so. I strip and untwist 3-4 inches or so, align all the wires, then clip them to 1/2" before shoving them in the connector. With a Cat6 connector and an insert you can shove the insert over the 4" of wire then clip it after and put the insert into the connector making it very easy.

As long as you have the right color code on every end which is 568B, wh orange/orange/wh green/blue/white blue/green/white brown/brown. The colors are left to right look at the connector with the clip away from you. You probably know all this already though since you already wired the house.

Just a simple continuity tester like you have is all you need. Make sure you have the right colors on each end and test for continuity after the crimp, you should be good to go. As long as you do a clean install with 1/2" untwisted max and don't yank to hard on the cable when running it. You don't want to pull tight and make tight bends, or leave a big loop all tied up for slack. Just pull the cable straight point A to point B, no slack loops for future use, no pulling tight, no super tight bends or kinking. It'll still work with these things, just a bit slower is all.

 

abeinnz

Commendable
Feb 11, 2017
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Thanks everyone for your suggestions and comments. Much appreciated.

I must clarify a mistake of mine, I'm actually using cat6, not cat6a. The confusion with the 'a' is that here in NZ the standard is 586A, not 586B. Now I know a bit about cat6a so thanks for that, too.

As mentioned yes, I have wired my whole house and built many a cat6 cable without issue, all using quality cable and parts. After some process of elimination testing, it's become apparent that there's something going on with my TP-LINK TL-SG2424 24 port switch which I think I've identified as the source of the issue. It's also no longer passing the Gateway DNS to the PC's on the LAN but internet can be achieved by manually setting the Google DNS on the PC's; for cat5e. Cat6 seems to be limited to 10Mbps and won't reach the internet. Interestingly, the ISP DNS settings manually set won't work from behind the switch. To add insult to injury, I can't seem to access the switch's GUI to see if any settings have somehow changed. I have done a hard reset of the switch but still doesn't seem to make a difference.

Might be time for a new switch...
 

gondo

Distinguished
Do you have a managed switch or a router. Most switches cannot be logged into unless manages and used for business use. Home use you cannot log into them. You might be talking about a router.

I bet your wiring is good. It's not rocket science. Your continuity will tell you if anything is wrong and that's all you need for residential use. Even Cat6 is overkill. Cat 5E would work just as good.

Nothing wrong with 568A. As long as every connection uses that color scheme. In North America 568A was used mainly for government buildings. 99.9% is all 568B. There is no difference performance wise. Just a swap of 2 pairs in the color scheme. The reason for the 2 color codes was to make crossover cables which are no longer used. The devices automatically do the crossing over at the switch, etc... it's no longer required in the cable.
 

abeinnz

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Feb 11, 2017
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Thanks, yes it is a managed switch that does have a GUI but it's no longer responding to the factory default IP address so I can't seem to get in to have a look around. I've tested the cable on another device straight to the Gateway and the cable is working fine. I'm picking it's the switch!
 
TL-SG2424... uh-oh, this puppy is a managed switch, will most likely require manual configuration. I like to say Powerful Tools require powerful mangement. Wanna get reaaaaal familiar with that manual.

Step#1. From the get-go Set up DHCP server allowing say 32 statics for your infrastructure equipment, TL-SG2424 is one. Make the assignment now, don't wing-it, and put it down on paper on your network diagram.
 

abeinnz

Commendable
Feb 11, 2017
7
0
1,520
Thanks everyone again for your help. I've managed to determine that it was the switch that was the issue.

Turns out the switch was operating at 192.168.0.1 after a factory reset some time ago and the DHCP was in 192.168.1.x range. That's why I couldn't access the management page. I've now gained access to the interface by switching the IP range to 192.168.0.x and changed the local IP of the switch back to within the IP range everything else is set to - 192.168.1.x (including the gateway serving DHCP).

This has resolved the issue and I can confirm that I am sending this via my cat6 cable and new socket I wired in yesterday.

Strange however that over cat5e the switch was still passing packets from the Gateway to my PC (which is a manually configured local IP to the Gateway) and it only had issue when I connected cat6. In saying that, there are a bunch of other devices connected to the same switch via cat6 that didn't have an issue. I'm not sure! But in any case this is resolved now.

Thanks again to everyone for their assistance.
 
Solution