Rx480 Bsod only under heavy load

ConsuelaRo

Commendable
Feb 12, 2017
6
0
1,510
Okay, so this is quite a story...

At the start of 2016 I bought myself an ASUS R9 380 strix, and it ran as smooth as silk, until sometime autumn 2016, when it began to crash under heavy load, like GTA5 and Sniper Elite 3. It mostly crashed after an hour or so, other titles I have found it to crash with are Skyrim, Paladins, and some other, I can't really remember. I have virtually tried anything software related, changed drivers, updated them, rollbacked them, everything, but it would not work. Another thing I have found to be very interesting is that in FurMark, it would crash without even turning up the image itself. Ok, I got mad at it, and sent it back in warranty, they answered me it cannot be repaired, so they gave me the alternative to get my money back or change it with something of the same value. This happened like a week ago, so the prices for RX480 went down for good, so I bought a Gigabyte Gaming AMD RX480 G1 4Gb 258 bit GPU, and all excited with it, I installed it into my pc, uninstalled all the old drivers with AMD clean install, installed the driver on the CD they sent me, and boom I was ready to taste heaven, until it crashed in FurMark just like the old one.
I cannot pinpoint my problem at all. I conducted some tests, and here we go:
-FurMark crashes instantly on any preset benchmarks
-Sniper Elite 3 crashes in like 10 seconds
-Valley Unigine Benchmark does this:
a)Ultra quality, and 640x360 resolution, >70 fps, no crash
b)Ultra quality, and 1280x720 resolution, >70 fps, after around 30 seconds, crash
c)Ultra quality, and 1920x1080 resolution, instant crash
-there is no crash, of any sort, at anytime, out of load
-there is no ventilation/temp problem, it either happens instantly, or it won't
-I have tried all listed above, on 100% fan speed, set manually, it still happens
Now as far as I read through all threads like this, and lots of forums, it may either be a PSU problem, or a driver problem (making the GPU to drain to much energy from the PSU).
At last, to understand this crashing: The PC does NOT turn off, it just freezes, no sound, no nothing, sometimes my monitor may display "no DVI signal", or it would just be black. With the R9 380 sometimes it would freeze the image, never happened with this one though.
I am at the end of my rope here, I still can send this GPU back to the store, and ask for another, or to change to nVidia to rule out the driver problem.
My specs are:
Windows 10 (64x)
CPU: AMD-A10 6800K
Motherboard: MSI fm2-a75ma-e35
RAM: 2x 4GB DDR4 Kingston
Hard drive: One 1TB SATA 7.2k rpm and an 64GB SSD
PSU: Thermaltake SmartSE 570W 87% efficiency
GPU: GIGABYTE Radeon™ RX 480 G1 Gaming, 4GB GDDR5, 256-bit

If anyone could guide me through this, I would be forever in your debt, I just don' know what to do anymore...

P.S.: On one forum I found someone that stated: "If this doesn't work, then there is one final imbatable solution, get another GPU and be done with it". Yeah, final imbatable you say?

P.S 2: I am not good at all with computers, and I don't know many things, but I am willing to try anything to get my setup ready to finally play something after 4 months.

Thanks a lot for reading this, guys!
 

ConsuelaRo

Commendable
Feb 12, 2017
6
0
1,510


I will try that and come back to you with an update, thank you very much for your interest!
 

ConsuelaRo

Commendable
Feb 12, 2017
6
0
1,510


Ok, so this morning I conducted a Prime95 stress test on my CPU and RAM, after two hours nothing happened. My PC was up and running without a problem even after some more time, so I stopped the stress test. I used HWmonitor to look over my numbers while stress testing, and after two hours this is what I got, and because of my lack of experience I don't know what to make of them. Here is the URL for the image with the results: http://

 

ConsuelaRo

Commendable
Feb 12, 2017
6
0
1,510


I will try buying a new PSU in a week or so, I will come back with an update after I've done so! Once again thank you for your suggestions!