MG10XU popping and issue with 48khz

TemplarBlood · Feb 13, 2017

hello , i hope this is the right place , anyway i purchased a yamaha MG10XU to use as a usb sound card which works great , however , i have 2 issues 1 which is not as troublesome .

issue 1 ) through my headphones or home theater system ( connected to pc via the mixer ) i hear popping which is from the mixer , ive done higher and lower buffer size , power supply is seperate from wall plug and usb so no interference from that , i have no idea what to do

issue 2 (optional ) ) if i run at 24bit/48khz , the pitch lowers ( not recording anything , just for watching videos and listening to music )

EDIT:

so i have now determined its within windows 7 , not the mixer , however i can keep messing with the drivers and even software ( steinberg and cubase ) and it wont fix the problem , i dont know anything about audio clocks and all that , usb power management is all disabled already , and aside from networking which is not being disabling on purpose lol , i am again at a new loss , and the popping got worse , now its not isolated to when audio is playing , no audio yet the popping is occuring

EDIT 2:

DPC Latency checker is green across the board , no issues there , it seems to be system wide , not localized , i wanted to check the irq stuff however , every site refers to firewire which i do not have any firewire ports or cards , and then everywhere else keeps talking about recording which is not what i want , i need help with sound going to the mixer itself , it might be the connection between the mixer and pc , however , while watching videos , it causes the videos to skip and i just want this issue done

EDIT 3:

latencymon doesnt help , keeps referring to wlan which is ironic since i do not have any wlan drivers or devices on this pc , seems like it might be a polluted irq or failing usb ports , going for a last ditch effort and buying a pcie usb 3.0 card and hope that can fix the issue of the popping , as for the 48khz issue of pitch , im not even going to attempt to find the solution to that , hopefully someone finds and answer before tomorrow afternoon which is when i will be testing windows 8.1 ( currently on windows 7 ) as a test on a different hard drive to not lose this data

thanks for reading , hopefully someone can figure it out

TemplarBlood · Feb 23, 2017

Update :

seems to have been old operating system causing most issues . now its all latency issues from several drivers , all the way to cpu readouts , i disabled my amd cool'n'quiet stuff , disable all audio devices except the mg10xu which is the important factor here , i can use a normal sound card and no issues , so i need to figure out how to fix the issues between the mg10xu and the pc , all issue coming from within windows 7 ultimate ( new os version for me ) and hopefully fix the issues ,

latencymon data

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:04:18 (h:mm:ss) on all processors.

_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: TEMPLARBLOOD-PC
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware: ASUSTeK Computer INC., M3A78-EM
CPU: AuthenticAMD AMD Phenom(tm) II X4 965 Processor
Logical processors: 4
Processor groups: 1
RAM: 7167 MB total

_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3418 MHz
Measured CPU speed: 20 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.

_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 2181.019432
Average measured interrupt to process latency (µs): 6.718198

Highest measured interrupt to DPC latency (µs): 248.489180
Average measured interrupt to DPC latency (µs): 4.073083

_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 138.181978
Driver with highest ISR routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.143656
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.395288

ISR count (execution time <250 µs): 1052951
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0

_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 571.945582
Driver with highest DPC routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

Highest reported total DPC routine time (%): 1.554060
Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

Total time spent in DPCs (%) 2.100461

DPC count (execution time <250 µs): 2140360
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 3
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0

_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: svchost.exe

Total number of hard pagefaults 1964
Hard pagefault count of hardest hit process: 1240
Highest hard pagefault resolution time (µs): 189675.194851
Total time spent in hard pagefaults (%): 2.143695
Number of processes hit: 14

_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 8.083044
CPU 0 ISR highest execution time (µs): 68.236688
CPU 0 ISR total execution time (s): 0.533754
CPU 0 ISR count: 518225
CPU 0 DPC highest execution time (µs): 255.173493
CPU 0 DPC total execution time (s): 3.719837
CPU 0 DPC count: 1369543
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 1.713627
CPU 1 ISR highest execution time (µs): 138.181978
CPU 1 ISR total execution time (s): 0.040160
CPU 1 ISR count: 4381
CPU 1 DPC highest execution time (µs): 191.650965
CPU 1 DPC total execution time (s): 0.165643
CPU 1 DPC count: 7942
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 2.979428
CPU 2 ISR highest execution time (µs): 120.499122
CPU 2 ISR total execution time (s): 0.329866
CPU 2 ISR count: 36384
CPU 2 DPC highest execution time (µs): 175.663546
CPU 2 DPC total execution time (s): 1.081954
CPU 2 DPC count: 60744
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 21.473937
CPU 3 ISR highest execution time (µs): 122.458163
CPU 3 ISR total execution time (s): 3.184874
CPU 3 ISR count: 493961
CPU 3 DPC highest execution time (µs): 571.945582
CPU 3 DPC total execution time (s): 16.758647
CPU 3 DPC count: 702134
_________________________________________________________________________________________________________

hopefully someone can interpret all issues from this thing , as i cant figure out how to fix any issue this thing reads out

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MG10XU popping and issue with 48khz

TemplarBlood

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