2 identical drives: 1 missing space

prose777 · Feb 13, 2017

Hi,

I use 2 external drives on formatted exfat both windows 7 and mac latest version. They both have the same exact content, one of them is now out of space while the other has approx 300+ gig left.

I have plugged it into both the pc and the mac and emptied trash/recycle.
I have emptied ._trashes. and through cmdprompt recycle.bin by following other instructions.
I have tried cccleaner but it didn't help.
I have tried spacesniffer but its not showing me anything except for the content.

Can you please help me find where the missing 300gig on the 1 drive went?

Thank you!

getochkn · Feb 13, 2017

Use a program called windirstats. It will show everything on a drive

prose777 · Feb 13, 2017

I just checked it with Windirstat and it is giving me the same results and spacesniffer. It is showing my used space but not showing me the missin 300+ gig.

prose777 · Feb 13, 2017

getochkn :

I just checked it with Windirstat and it is giving me the same results and spacesniffer. It is showing my used space but not showing me the missin 300+ gig. Thank you, but that didn't help me find the missing space.

SgtScream · Feb 13, 2017

Look at disk management. Do you see all the drives?

prose777 · Feb 13, 2017

Yes, they are external drives so when they are plugged in I can view them.
They both say Healthy (primary partition) and show the same correct disk size.

But of course it doesn't show me where the missing 300+ space is on the one drive.

SgtScream · Feb 13, 2017

Can you post a screen shot of disks management and a picture of what you're looking at that doesn't display the space?

prose777 · Feb 13, 2017

Sorry, I wasn't clear.

I mean... they both show the same amount of space available... its a 1.5tb hard drive. It shows approx 1.4 as total amount of space.
The drive I have the issue with has approx 25+ gig of free space left and the other has just under 300 gig of free space left. So yes it does show that there is a difference in the amount of free space available, yet I have the exact same content on them both, and I verified it more than once.

When I plug the drive with the missing space into spacesniffer and windirstat, it shows the 1.1 gig of content on the drive, but does not show the missing 300 gig.

prose777 · Feb 15, 2017

I was really hoping to not have to spend money on this as these are not even my drives and that has a fee. Does anyone know of a free way to resolve this matter?

prose777 · Feb 15, 2017

Sorry I saw the paid version, I see there's a free trial, I will try it now. Thank you!

prose777 · Feb 15, 2017

I tried it, but it shows the same as the others... all the files that I know about. None of these show any files that I am not aware of. They all show the 1.1 TB that I am aware of, nothing else, all the same content that I know about, all the same sizes that spacesniffer and windirstat show. Which is all the same size content that is one the other drive that still have 300 gig left, like this one should have.

Is there something else that could have caused this as none of these file directory programs find anything different than what I already know is there?

getochkn · Feb 15, 2017

So you have byte for byte verified both drives to be exactly the same? Format one, and copy the stuff back then.

prose777 · Feb 15, 2017

I suppose I could do that, but I'm concerned it will happen again.

prose777 · Feb 18, 2017

I mean if I don't know what's causing it the chances are likely that it will happen again right? So if there's a way to figure out what's happening that'd be far better.

prose777 · Feb 21, 2017

Does anyone else have any ideas of what happened to the missing space besides reformatting?

SgtScream · Feb 21, 2017

Post a screen shot of disk management, with a brief description of which drive and what the problem is.

lfkfkfkffs · Feb 21, 2017

Did you clone the one drive to the other?

prose777 · Feb 22, 2017

I can't post a screen shot because I've already changed the content too much as I've had to rearrange things to make some space, so they are no longer identical, although the issue is still present.

No, I just copies the folders over.

From drive 1 (the problem drive) to drive 2 (the drive with the correct remaining space)

prose777 · Feb 25, 2017

wihtout a screen shot can anyone else give me any ideas of what the issue might be?

2 identical drives: 1 missing space

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