- Feb 13, 2017
- 2
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- 1,510
Hello all,
I've got a 1To WD external hard drive that I use once every month to save my files from my windows 7 laptop.
Today I tried to plug it in to make my monthly saving but it does not work. Basically I cannot access my files. The hard drive appears in the desktop window but after a long time (around 2 min) and it is recognized as a local disk (strange!).
When I plug it in everything looks fine: no strange noise or blinking led. But then windows explorer is trying to load the files with no sucess. I cannot explore the files, I can't open the hard drive folder which appears in the desktop window. I got a "not accessible" popup.
I already had this problem in the past with another HD and I did the CHKDSK procedure and it worked just fine. But here with this one I did the procedure once and since then it became even worst: now when I am trying to lauch again a check disk it doesn't answer anymore... event if I wait for several hours nothing happen.
I have just noticed that the same thing happen for other procedure and other software:
1- On the prompt command I type “diskpart” and “list disk” and nothing happen when the HD is plugged. When I unplug it the command works fine.
2- I have downloaded "PC Inspector File Recovery" software and when I try to scan the PC to get all the hard drive the application crashes when the corrupted HD is plugged. Right after I unplug it the software work fine and stop crashing.
3- Same thing with "testdisk" app, with corrupted HD it crashes without works fine.
Here is what I have tried until now:
- try to access the HDD with ubuntu laptop: fail
- change the cables: fail
- try on other computers: fail
- CHKDSK: fail once and cannot be launched anymore
- PC Inspector File Recovery: cannot be launched
- testdisk: cannot be launched
What is complicated with my problem is that I cannot use any of the tools which could help me because the corrupted HDD is making them crash for any reason...
Do you guys have any idea ?
Thks in advance.
I've got a 1To WD external hard drive that I use once every month to save my files from my windows 7 laptop.
Today I tried to plug it in to make my monthly saving but it does not work. Basically I cannot access my files. The hard drive appears in the desktop window but after a long time (around 2 min) and it is recognized as a local disk (strange!).
When I plug it in everything looks fine: no strange noise or blinking led. But then windows explorer is trying to load the files with no sucess. I cannot explore the files, I can't open the hard drive folder which appears in the desktop window. I got a "not accessible" popup.
I already had this problem in the past with another HD and I did the CHKDSK procedure and it worked just fine. But here with this one I did the procedure once and since then it became even worst: now when I am trying to lauch again a check disk it doesn't answer anymore... event if I wait for several hours nothing happen.
I have just noticed that the same thing happen for other procedure and other software:
1- On the prompt command I type “diskpart” and “list disk” and nothing happen when the HD is plugged. When I unplug it the command works fine.
2- I have downloaded "PC Inspector File Recovery" software and when I try to scan the PC to get all the hard drive the application crashes when the corrupted HD is plugged. Right after I unplug it the software work fine and stop crashing.
3- Same thing with "testdisk" app, with corrupted HD it crashes without works fine.
Here is what I have tried until now:
- try to access the HDD with ubuntu laptop: fail
- change the cables: fail
- try on other computers: fail
- CHKDSK: fail once and cannot be launched anymore
- PC Inspector File Recovery: cannot be launched
- testdisk: cannot be launched
What is complicated with my problem is that I cannot use any of the tools which could help me because the corrupted HDD is making them crash for any reason...
Do you guys have any idea ?
Thks in advance.
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