PC restarting while gaming

DUFF3RR

Commendable
Aug 13, 2016
12
0
1,510
This has been going on for months now (sort of). It's been going on since August 2016. When it first started happening and I realised it was only when gaming, I stopped. So there was a big break in the timeframe where I didn't game much, only used google chrome for browsing, used paint.net and a bunch of other programs all at once and never had an issue. But as soon as I'd feel like gaming on the PC, I'd get back into restarting randomly.

The PC was built for gaming, and hasn't even had a birthday yet lol (built in March 2016).

System specs:
Monitor: Samsung S27D590P 27"
PSU: 650W P2 evga supernova 80+ platinum
GPU: ASUS Strix gtx970 4GB
CPU: Intel i5 4590
CPU cooler: Be Quiet! (not sure model but a decent one lol)
MoBo: Gigabyte H97M-D3H
RAM: 2x8GB G-Skill
OS: windows 7

PC was built by a local tech who is very good at building/breaking in new pc's. Computer passed stress tests when it was first built, with flying colours.

Monitor, PC, PS4, logitech speakers and Logitech G27 steering wheel plugged into a surge protector power bar.

I also have astro a40+ mixamp, track ir 5, wifi adapter, logitech g400s mouse, steelseries gaming keyboard plugged into pc. Would this draw any extra/too much additional power?

Sometimes it will restart 5 min into gaming, other time it's an hour. No BSOD, nothing, just OFF then back ON. Shows the usual screen when it wasn't powered off right and I click start windows normally. I just downloaded BlueScreenViewer to see if by chance it's restarting quicker than it can show me the bluescreen. I want to see if it logs anything and maybe find out what it suspects is wrong.

Event Viewer shows the Kernel Power 41 (63) Critical error everytime.

The startup/recovery setting to "automatically restart during failure" is already un-ticked aswell. Still restarts!

I've ran the windows memory diagnostics but haven't ran memtest86.

I've downloaded a few monitoring programs (HWinfo, Afterburner, SpeedFan, CoreTemp) nothing seems out of the ordinary temp-wise. Sometimes my CPU will be at like 98% load but not have high temps, will this cause a reboot? Also, I've logged with HWinfo to see if my PSU lost voltage at the last entry in the log and it's still holding strong on 12V,5V, and 3V rails. Checked in BIOS at idle (obviously lol) and the 12V moved either to 12.096V or 12.168V (not quickly either). 5V and 3V rails looked fine as well.

My next thought is, could it be a power bar/surge protector issue, is that possible? I've also read before someone said they fixed the restarts by buying a new power cord coming out of the PC. I don't want to spend money ruling things out if I don't have to though, so I haven't went that far yet.

I'm going to google leaking capacitors on moBo and then check for them in my rig, cause I've heard that's an issue as well. Other than that, does it sound like PSU is dying? Could it be Windows 7 OS?

Here is a link to a log I did yesterday with HWinfo64 of a 10 minute gaming session that ended in a restart:

https://docs.google.com/spreadsheets/d/1WGs6T0vTp76K7oc...

Any ideas guys?
 
Solution
What you have is a power failure when your PC operates on a higher load than usual web browsing requires.

Take the external surge protector power bar out of the power chain and plug your PC directly into the mains. Look if you get any difference.

Your EVGA SuperNOVA P2 PSU is of great quality and i don't think your PC uses more than 650W under the full load. If you were to use (let's say) 450W PSU then there is a chance that your PSU can't deliver enough power to your PC under full load.
Also, your PSU has plenty of protections built in and you don't need to use external surge protector power bar at all.

Though, it is a possibility that your PSU might be dying (nothing lasts for forever though). If this is the case, just RMA your PSU...

Aeacus

Titan
Ambassador
What you have is a power failure when your PC operates on a higher load than usual web browsing requires.

Take the external surge protector power bar out of the power chain and plug your PC directly into the mains. Look if you get any difference.

Your EVGA SuperNOVA P2 PSU is of great quality and i don't think your PC uses more than 650W under the full load. If you were to use (let's say) 450W PSU then there is a chance that your PSU can't deliver enough power to your PC under full load.
Also, your PSU has plenty of protections built in and you don't need to use external surge protector power bar at all.

Though, it is a possibility that your PSU might be dying (nothing lasts for forever though). If this is the case, just RMA your PSU and get a replacement. But before you do that, run your system without external surge protector power bar to see if that can be the issue.

Btw, your HWinfo64 log page doesn't exist anymore.
 
Solution

DUFF3RR

Commendable
Aug 13, 2016
12
0
1,510


I will try plugging it straight into the wall like you suggest! And i'll get the link working again. Thanks for the reply, I'll post here with results