I bought a pc from ibuypower should I be worried?

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Dankdab

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i recently bought a pc from ibuypower and I picked all the parts i wanted. nothing thats some no name rando crap.

AeroCool P7-C1
NVIDIA GeForce GTX 1080 - 8GB - ASUS STRIX RGB
Corsair 850w RM850i
i7-7700K kabylake
16 GB [8 GB X2] DDR4-2400 corsair vengence lpx
256GB ADATA SX8000 Series M.2 PCIe NVME SSD
ASUS VG248QE LED 3D Monitor 144hz
ASUS Prime Z270-K mb
Corsair Hydro Series H55 120mm Liquid CPU Cooler

but then i read some seriously terrible reviews about the company. should i be worried that it will come broken or extremely poorly built? 2600 dollars is a lot of money :/
 
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aquielisunari

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Mar 31, 2011
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I've heard terrible things about Ibuypower and Cyberpower. There is no doubt in my mind that you got fleeced(spent too much and made them laugh all the way to the bank). That's just what they do. I would NEVER ever ever ever do business with them. Ever. Never.

You purchased the product. You then read the reviews? Okay...

They can build good PCs. There's no guarantee you will get shoddy workmanship. They've been around for a good while now. I'd never recommend them to anybody but you've already stuck your head in the lion's mouth so why cry over some spilled milk.

Which PSU did you choose?
 
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USAFRet

USAFRet

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Well...aside from giving iBuyPower an extra $500 for the privilege of crappy construction, how bad can it be?
:pt1cable:
PCPartPicker part list / Price breakdown by merchant

CPU: Intel Core i7-7700K 4.2GHz Quad-Core Processor ($343.33 @ OutletPC)
CPU Cooler: Corsair H55 57.0 CFM Liquid CPU Cooler ($59.54 @ OutletPC)
Motherboard: Asus PRIME Z270-K ATX LGA1151 Motherboard ($139.99 @ SuperBiiz)
Memory: Corsair Vengeance LPX 16GB (2 x 8GB) DDR4-3000 Memory ($124.89 @ OutletPC)
Storage: ADATA XPG SX8000 256GB M.2-2280 Solid State Drive ($119.99 @ Newegg)
Video Card: Asus GeForce GTX 1080 8GB ROG STRIX Video Card ($639.99 @ SuperBiiz)
Case: Aerocool P7-C1 Black ATX Mid Tower Case ($109.99 @ SuperBiiz)
Power Supply: Corsair 850W 80+ Gold Certified Fully-Modular ATX Power Supply ($149.99 @ Amazon)
Operating System: Microsoft Windows 10 Home OEM 64-bit ($92.99 @ B&H)
Monitor: Asus VG248QE 24.0" 1920x1080 144Hz Monitor ($264.49 @ Amazon)
Total: $2045.19
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2017-02-16 00:26 EST-0500
 
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Dankdab

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I know it was a stupid move. It ships out tomorrow. It has 3 years warranty on it and 1 year parts. I would assume I am safe? If it comes broken or if anything is wrong with it I will demand a full refund and purchase a pre-built from another company. I don't want to build it myself. Just don't trust myself with these kind of parts and how expensive they are.
 
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aquielisunari

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Beat me too it. I was at PcPartpicker putting it together and then I saw this. Fleeced? Yep.
 
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Dankdab

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If this pc comes and theres something wrong with it and I get my full refund. What other manufacturer would you guys suggest to buy from?
 
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aquielisunari

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Mar 31, 2011
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Why not ask for a refund? You changed your mind. It hasn't even shipped yet. There are local PC shops in many MANY cities that will put your PC together for you. And they won't charge you $600 for their service.
 
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Dankdab

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Their site has 5 star reviews up the anus which are probably fake but I would just like to see it get here and maybe not be broken. As long as I don't drop it down the stairs or something the warranty is still in effect. I talked to a sales rep and they said if theres anything wrong with the system I am able to send it back to them for repairs or part replacement and they would cover the shipping fees.
 
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madmatt30

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20% is what most companies charge for a custom build including delivery ,RTB warranty etc so I wouldn't say you've been fleeced.
You at least picked quality parts yourself instead of going with an ' off the peg' prebuild which is where they seriously cut component quality on their stuff.
 
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Dankdab

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I got a monitor with it, advanced packaging a bunch of rgb lighting, advanced cabling, keyboard mouse and mousepad with it as well.
 
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madmatt30

madmatt30

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^ I'm not giving you a pat on the back for it though ;-)


Remember you're on a tech forum where 95% of us would never pay for a prebuilt system.

Lighting , cabling, mouse, keyboard , monitor - they'll be the items you will have been robbed on after they've b put their markup on them.

You should have got a monitor from elsewhere , you could probably have got a 1440p screen for what you paid for that Asus .the 1080 is mass overkill for that monitor.

I would query them in what they mean by '1 year parts' , your GPU & motherboard should both have a 3 year manufacturers warranty for starters
 
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Dankdab

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I have been getting emails all week about their 7 step process
PARTS GATHERING
BEGIN PARTS GATHERING
COMPLETED ASSEMBLY
COMPLETED QUALITY CONTROL
COMPLETED BURN IN
COMPLETED PACKAGING
COMPLETED SHIPPED &
TRACKED

I was told they run extremely intensive benchmarks on all systems before they send them out for example from one of the emails I have recieved

"Quality Control Completed

Your system has passed the initial Quality Control (QC) inspection/testing, and your order has been forwarded to the Burn-in department's queue. During the Burn-In phase your system will undergo a final inspection and put through a series of grueling stress tests designed to identify any issues that may not have been caught during the QC testing Depending on the complexity of your build, your system may spend one or more days in the Burn-in phase before moving to the Shipping phase, or may even return to an earlier phase if a problem is found. Your status will be updated online and you will receive an email update when Burn-in is completed."

after that they do a burn in apparently

"Burn-In Completed

Your system has successfully passed all inspections/testing and your order has been forwarded to the Shipping department's queue. During this phase your system will be carefully packaged and shipped according to the method selected. Due to shipping cut-off times, it is possible that your order will not ship the same day that burn-in is completed. Your status will be updated online and you should receive an email update with the shipping tracking number the evening it ships out."

idk seems legit lol
 
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derekullo

derekullo

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Without proof for all we know it was hastily assembled by a 10 year old last week while a script sent you a message every other day saying COMPLETED ****

Those responses do appear to be at least a copy pasted response, hopefully copy pasted by a human.
 
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Dankdab

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I will update this thread again when the PC gets here. I feel quite safe because of the warranty and full refund I am able to receive.
 
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Dankdab

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taunting me sarcastically is kinda making me depressed :( :/ </3

whats the difference between ibuypower and cyberpower? i got mine from ibuypower
 
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USAFRet

USAFRet

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From what I've seen, not much difference. Some people have made references that they are simply 2 divisions/brands of the same company.
 
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Dankdab

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my man I have decided to cancel my order after being hung up on by LEE their supervisor ordered 3 day shipping on the 4th said that it would ship by last thursday and then last friday and then monday. and then wednesday and now it was supposed to ship today but didn't I am buying parts and building it myself. could show me on amazon.ca so I can just order it directly from amazon with 2 day shipping i would need a 2tb wd hard drive with it as well
 
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USAFRet

USAFRet

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Well...now that we know that you're buying with Canadian money, that $500-$600 is not so large a difference from the parts list I posted earlier.

But...go to Amazon and pick out those exact same parts. See what happens.

Or, start here for a whole new parts list:
http://www.tomshardware.com/forum/353572-31-build-upgrade-advice

Post a new thread in the Systems forum.
 
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Dankdab

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should I buy warranty
for everything?
 
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Dankdab

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is this a good psu? https://www.amazon.ca/Corsair-RM850x-Modular-Certified-Warranty/dp/B015YEI8JG/ref=sr_1_1?ie=UTF8&qid=1487289223&sr=8-1&keywords=corsair+850w

also is this the same mb that I picked out? https://www.amazon.ca/ASUS-PRIME-Z270-K-LGA1151-Motherboard/dp/B01MSWU0AW/ref=sr_1_1?rps=1&ie=UTF8&qid=1487289334&sr=8-1&keywords=Asus+PRIME+Z270-K+ATX+LGA1151+Motherboard
 
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