Brand new RX480 crashes with Light Blue screen (no text)

shiftylorenz · Feb 18, 2017

Hello!

I ran into a problem where my video card keeps crashing. (not sure about this...)

I start gaming, my computer freezes and a light-blue or green screen appears (maybe other colors too). Sometimes only "NO HDMI SIGNAL" appears on my monitor.

Playing in 1920x1080

Problem occurs too if I run FurMark 1080p and CPUBurner at same time

PSU: 600W Chieftec
CPU: FX-8350 Black Edition (No OC)
GPU: RX 480 MSI (Fans turned 100% every time I game)
HDD, SSD: 2TB HDD, 150GB SSD
OS: Win10
Temps: GPU: 50-65C, CPU: 50-80C

shiftylorenz · Feb 18, 2017

bump

scout_03 · Feb 18, 2017

do not bump this could happens if you run both sters software on system in the same time your psu could not be able to handle this much load from these software on it .

shiftylorenz · Feb 18, 2017

So, if I would buy a new PSU (example, 800W) it would handle games, and stress tests perfectly? Or can it be an old driver from old nVidia card or anything like that?

scout_03 · Feb 18, 2017

you need to uninstall old gpu driver in before using another new one also it could be the quality of psu but not the power he have dont forget stress software pull a big load on psu .why you need to do both test in the same time .

shiftylorenz · Feb 18, 2017

Because it does the same thing in games, lightblue screen or just no hdmi signal [crash].
I used DDU to uninstall any drivers, multiple times, I think it removed it. The problem still occurs. 600W is enough for this build?

scout_03 · Feb 18, 2017

then test this gpu in another system it could be defect also fan at 100% all time that is not ggod check to active wattmann in the crimson driver .

shiftylorenz · Feb 18, 2017

Is this light-blue or green screen and NO-hdmi signal issue related to the PSU? Or more likely the gpu?

scout_03 · Feb 18, 2017

if you have onboard remove gpu and see if there is no blue screen rma gpu .

shiftylorenz · Feb 18, 2017

I do not have onboard GPU or any other GPU near me. I also dont have another PC to test.

shiftylorenz · Feb 18, 2017

I know that with a GT 730 and a R7 370 my system did not crash. At any time. (sold it 2-3 weeks ago)

scout_03 · Feb 18, 2017

i would shurely rma gpu for the color issue the other thing could your it in dvi or other one except hdmi to the monitor and if result is the same the rma process must go on .

shiftylorenz · Feb 18, 2017

Anyone else confirming this? (Here we must wait like 2-3 months for an RMA process, don't want it if not neccessary).
Can the PSU be the fault for this screen-color issue?

scout_03 · Feb 18, 2017

you still have one of those old gpu around so do the rma .

shiftylorenz · Feb 18, 2017

Will try a different PSU, the card in a different system, fresh Win10, and if that does not solve the issue I will instantly do the RMA process. Thank you for you answers

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