Homebuilt force-restarts in the middle of games.

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Sparkifyed

Sparkifyed

Prominent
Feb 22, 2017
2
0
510
Hello!

I recently got my first home-built gaming PC up and running. It works wonderfully, except when I play games (usually Skyrim, Sims 4, and Overwatch). It used to bring up a BSOD, but that was related to a USB driver and has since been fixed. Now it simply up and restarts and brings me straight to the wonderful "Windows did not shut down correctly" screen. It ONLY does it when I'm running a game and gives no warning beforehand.

My specs are as follows, copied and pasted from Speccy:

Operating System
Windows 7 Ultimate 64-bit SP1
CPU
AMD Phenom II X4 840 22 °C
Propus 45nm Technology
RAM
12.0GB Single-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
MSI 970A-G43 PLUS (MS-7974) (CPU 1) 30 °C
Graphics
2260W (1920x1080@60Hz)
ASUS VS228 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 670 (EVGA) 34 °C
Storage
698GB Western Digital WDC WD75 00AAKS-00RBA0 SATA Disk Device (SATA) 32 °C
698GB Western Digital WDC WD75 00AAKS-00RBA0 SATA Disk Device (SATA) 33 °C
Optical Drives
No optical disk drives detected
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

As you can see, this thing is pretty much a melting pot of all sorts of different things, some of it a little outdated at that, but nonetheless, everything works fine aside from the rebooting. I suspect my issue may be with the memory being single-channel running at 666MHz, but I wanted to get a second opinion from people who know what they're doing better than me.

EDIT: I also forgot to mention that I'm using a 1000W PSU
 
Solution
Shaun o
Well the power supply you have is enough in all aspects to power the system and keep it stable, so it`s not your problem.

The next thing to look at is how hot the cpu of the system is getting.
But to also check in the bios of the motherboard to see if there is a thermal cpu shutdown tempreture of the system set.
See how hot the cpu is getting while running under a gaming load.

Then check in the bios of the motherboard to see if the thermal shutdown of the system based on how hot the cpu is in 0c
Is possibly set to low as to the cause of the system restarting on you.

The other possibility is if the reset of the system only happens when running a game on the system.
Is, and depending on the motherboard you have to give the ram sticks...
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Sparkifyed

Sparkifyed

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Feb 22, 2017
2
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510


My bad. It's an Ultra X3 1000W ATX PSU.

img12.jpg
 
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Shaun o

Shaun o

Illustrious
Oct 7, 2007
6,113
1
41,960
Well the power supply you have is enough in all aspects to power the system and keep it stable, so it`s not your problem.

The next thing to look at is how hot the cpu of the system is getting.
But to also check in the bios of the motherboard to see if there is a thermal cpu shutdown tempreture of the system set.
See how hot the cpu is getting while running under a gaming load.

Then check in the bios of the motherboard to see if the thermal shutdown of the system based on how hot the cpu is in 0c
Is possibly set to low as to the cause of the system restarting on you.

The other possibility is if the reset of the system only happens when running a game on the system.
Is, and depending on the motherboard you have to give the ram sticks slightly more power fed to them from the motherboard.

Try increasing the voltage the ram sticks run at by half a volt more or 0.500Mv.
Ram , or memory sticks when made to work harder such as playing a game, may require a slight voltage increase applied to them to keep them stable, or to prevent them from triggering a system reset.

 
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Solution
L

LORDPrometheus

Distinguished
Oct 3, 2014
863
69
19,840
As the others have said this comes down to a dynamic issue IE something that develops while you play. There are three probable causes
1: memory gills up your ram is a bit old. Should work but I would check if your system is recognizing all of it. You may actually have a working memory closer to 6gb. Memory leaks are common in windows 10 and if your memory gits max it can trigger a reboot
2: power delivery issue. Some powersupplies are just bad even from good brands. If it cant deliver a steady voltage you will get a restart to protect the system. Also your board may not be able to handle the chip at it's max. I have no experience with ME I boards but they are a reputable brand so unless you have a big OC it shoudlebt be a PDM module issue.
3: thermal safeties were exceeded so it forced a restart phenom IIs are damn hot chips I know from literally setting a 955 x4 on fire due to a shoddy board and bad overclock. Oh to be young and dumb again. Anyway they lack a thermal safety that slows them at high temps buy can shut themselves down. I would check the temps in CPUz or HWmonitor while in game to see if you are pushing 70 degrees C. The max operating temp of Phenom is strikingly low for such a powerhungry chip so without an aftermarket cooler any high workload will cause problems
 
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