Acer laptop stuck on Acer screen

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bonfieldross

Prominent
Feb 22, 2017
11
0
510
how can i unlock this laptop .. no cursor , just acer screen , can get to boot manager but there is no safe mode .. and if i press cntrl and F10 it goes to preparing to repair .. and u wait a few minutes and a media fail comes on ...
 
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goerk27

Commendable
Jan 16, 2017
91
0
1,710
Go to BIOS and disable "Silent Boot" or enable "Diagnostic Boot" it always worded different but what you want to achieve is to see the actual post instead of the Acer Logo. If you see the POST you see where it stops.
 
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bonfieldross

Prominent
Feb 22, 2017
11
0
510


 
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bonfieldross

Prominent
Feb 22, 2017
11
0
510
ok .. i will try it later or 1st thing in the morning ... and will advise yo of situation .... i do not have laptop with me and i m at work at the moment ... but thanks for your help so far ..i reallly appreciate it !!!!
 
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bonfieldross

Prominent
Feb 22, 2017
11
0
510
Hi i m back .. and not getting anything .. gettinga boot manager screen but only limited to what i can do there .. what is the hard drive id under .. i think its disappeared from moving around .. but tere is a screen that gives u the # .. help getting frustrated
 
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bonfieldross

Prominent
Feb 22, 2017
11
0
510
hi i am still having troube getting this lkaptop to work .. it is a acer E5-471 and can t get past the blue screen .. it has pictures i don t want to loose if possible .. i can t get past the acer screen .. so i can t type or anything .. i prss F10 and can get preparing to repair .. but then u see checking media fail then nothing ..any help or suggestions
 
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