Purchased new graphics card required bios update... can only use one HDD now

Hallowhead · Feb 23, 2017

Hello,

So I just recently purchased an ASUS ROG STRIX RX 480 8gb OC, and upon installing the new card I realized I needed to update the bios. I let the entire thing update, the full two restarts didn't touch the usb..

I have the Asrock z68 extreme3 gen 3 board just updated to version 2.3

After it finished my computer would blue screen at white loading windows wheel (win 10), the only way I could get windows to load was to remove all the hard drives except the one with windows on, as well as use sata 2 instead of the sata 3 ports. None of the sata ports seem to allow windows to boot. However in the bios the motherboard recognizes that there are HDD/SSD's plugged into the board..

I am not sure what's happening, maybe it was some bios setting that I am missing, I've tried AHCI or whatever that setting is called, still my sata 3's won't work.

Are there drivers I have to install or something I am missing??!

Please help me as I want to take advantage of my new card - hopefully without having to get a whole new board

EDIT : updated the motherboard bios

mcnumpty23 · Feb 23, 2017

sorry do you mean you updated the cards bios?

or the motherboards bios?

dark_lord69 · Feb 23, 2017

Boot from the windows disk.
Choose the option to repair startup.
OR
Boot into safe mode and Uninstall your previous graphics drivers.

Hallowhead · Feb 23, 2017

mcnumpty23 :

I'm so sorry yes motherboard bios

mcnumpty23 · Feb 23, 2017

Hallowhead :

you have cpu integrated graphics?

ie--if you use integrated graphics instead of the gtx1070 do you still have the same problem?

sounds like the bios update is the problem but nice to rule out its nothing to do with your graphics card

and i am guessing that board isnt an asrock board with an A and B bios?

Hallowhead · Feb 23, 2017

I don't know how to reply on my phone but I've installed the old card and the problem persists.. it's something to do with bios but don't know how to downgrade or what to install

DRagor · Feb 23, 2017

My guess is Win boot fails because your new BIOS might be in conflict with motherboard drivers installed. If you can boot to Win somehow, try installing newest motherboard drivers.

Hallowhead · Feb 23, 2017

DRagor :

I think this may be the case as well - but which drivers would I need?

DRagor · Feb 23, 2017

INF and IME, 3rd one (Realtek) is for sound, so not necessary. But won't hurt to install it too, after all.

Hallowhead · Feb 23, 2017

DRagor :

Will be trying this for sure - I'm heading to class now to take a fluids exam so I'll be trying later in the evening - I hope this works!! It's not time for Ryzen just yet

Chicano · Feb 23, 2017

Hallowhead :

The Motherboard drivers.

I needed to update the bios. I let the entire thing update, the full two restarts didn't touch the usb..

The two restarts didn't update the BIOS?... USB 3.0 needs drivers before it works properly, so your BIOS may not have updated. And if you also installed Windows from a USB 3.0 flash drive, the USB installer may have errors, and the Windows install may include system file errors.

The main cause seems to have started from using USB 3.0 without first installing it's drivers... Windows may have different errors included missing or corrupted drivers. I would suggest redoing everything but if you want to try and fix the Windows installation, try booting it with the SATA controller setting set to IDE Mode. If Windows still doesn't boot, insert the ASRock motherboard disk, and booting to the Windows installer, go into the Automatic/Startup Repair, and from the Command Prompt window, type:

"dism /image:c:\ /add-driver /Driver:X:\ /recurse"
Replace “X” with the mobo disk drive letter... and press Enter.

That command will install the motherboard drivers from the disk, and hopefully will boot Windows.

http://www.dowdandassociates.com/blog/content/howto-repair-windows-7-install-after-replacing-motherboard/

SgtScream · Feb 23, 2017

When you updated your bios, it's likely your bios settings were defaulted. Chances are your sata devices are disabled, which is why you are experiencing the blue screen.

Chicano · Feb 23, 2017

Hallowhead :

Ryzen was released yesterday so it won't be long before you can find them everywhere.

AMD RYZEN 7 1800X 3.6 GHz (4.0 GHz Turbo) Socket AM4 95W YD180XBCAEWOF Desktop Processor
https://www.newegg.com/Product/Product.aspx?Item=N82E16819113430

AMD RYZEN 7 1700X 3.4 GHz (3.8 GHz Turbo) Socket AM4 95W YD170XBCAEWOF Desktop Processor
https://www.newegg.com/Product/Product.aspx?Item=N82E16819113429&ignorebbr=1

Hallowhead · Feb 23, 2017

dark_lord69 :

I've already removed the original card drivers

As for the boot cd, it's a win 7 install upgraded to win 10

Hallowhead · Feb 23, 2017

Chicano :

Hallowhead :

The Motherboard drivers.

I needed to update the bios. I let the entire thing update, the full two restarts didn't touch the usb..

The two restarts didn't update the BIOS?... USB 3.0 needs drivers before it works properly, so your BIOS may not have updated. And if you also installed Windows from a USB 3.0 flash drive, the USB installer may have errors, and the Windows install may include system file errors.

The main cause seems to have started from using USB 3.0 without first installing it's drivers... Windows may have different errors included missing or corrupted drivers. I would suggest redoing everything but if you want to try and fix the Windows installation, try booting it with the SATA controller setting set to IDE Mode. If Windows still doesn't boot, insert the ASRock motherboard disk, and booting to the Windows installer, go into the Automatic/Startup Repair, and from the Command Prompt window, type:

"dism /image:c:\ /add-driver /Driver:X:\ /recurse"
Replace “X” with the mobo disk drive letter... and press Enter.

That command will install the motherboard drivers from the disk, and hopefully will boot Windows.

http://www.dowdandassociates.com/blog/content/howto-repair-windows-7-install-after-replacing-motherboard/

I have updated the bios as it's a new layout as well as shows the new version.

Hallowhead · Feb 23, 2017

SgtScream :

I've searched high and low for sata setings, couldn't find any spot in which they were disabled.

Hallowhead · Feb 23, 2017

DRagor :

http://www.asrock.com/mb/Intel/Z68%20Extreme3%20Gen3/?cat=Download&os=Win1064

going to download this when I get home, it seems promising

Chicano · Feb 23, 2017

Hallowhead :

In that case installing the motherboard drivers may solve it..

DRagor · Feb 23, 2017

Hallowhead :

That's exactly what I was talking about

Chicano · Feb 23, 2017

Hallowhead :

Either downloaded of mobo disk drivers may help Windows boot, and the principle is the same, just tell the dism installer where the drivers are and hit Enter.
"dism /image:c:\ /add-driver /Driver:X:\ /recurse"

SgtScream · Feb 23, 2017

Hallowhead :

Your bios definitely has a section for sata devices. Are your sata devices showing in the bios?

Hallowhead · Feb 23, 2017

SgtScream :

When I got to advanced and click on storage, the hard drives plugged in show up under which sata slot they're connected to

SgtScream · Feb 23, 2017

Hallowhead :

SgtScream :

And you don't see any type of enable/disable in there?

When I got to advanced and click on storage, the hard drives plugged in show up under which sata slot they're connected to

SgtScream · Feb 23, 2017

You might have to change sata mode from IDE to AHCI.
Or if you had raid setup initially, you might have to set it back to that. But most people don't use raid.

Hallowhead · Feb 23, 2017

SgtScream :

I have mentioned that I've tried AHCI as well as IDE, I never had a raid so I know it's not that

Purchased new graphics card required bios update... can only use one HDD now

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