[SOLVED] My moms scammer, do I need to be worried?

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Calibuilt99

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Hi guys, so being a pretty experienced computer user I know how to spot a fake virus alert etc, but my mom recently got one and called the number, and the "apple rep" told her to install citrix, a program in which he gets control of her computer etc, now my mom told him that she had to go do errands etc and ended the session, but I want to know if theirs a chance he may have gotten to any sensitive data without her knowing, IE; notepad, cookies, all while hiding those screens from her. If anyone has any info it's greatly appreciated, thanks!
 
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jrrdmchls
Same thing happened to my mom. Gotta call from some foreigner saying that they needed to access her PC because she had contracted a virus. She was smart enough not to download the program they wanted her to.

Have her Change all her passwords. Run an antivirus and malware. I wouldn't be to worried.
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jrrdmchls

jrrdmchls

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Feb 18, 2010
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Same thing happened to my mom. Gotta call from some foreigner saying that they needed to access her PC because she had contracted a virus. She was smart enough not to download the program they wanted her to.

Have her Change all her passwords. Run an antivirus and malware. I wouldn't be to worried.
 
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