Dead SSD after new network connections

mudpuppet

Honorable
Jun 20, 2012
747
0
11,360
I wasnt on site for this, nor is it my place of business so I'll describe the issue the best I can. A business was having a wireless range extender added to beam wireless from the main building to a workshop on the other end of the parking lot, roughly 200 yards away. The computer in question was used as their register and had a direct line to the network (not wireless and not plugged into the wireless router). The contractors were out Tuesday, and the PC apparently died Tuesday too.

I made it out there today and when booting up, the HP logo shows up, but then nothing. No other display (black screen) and no sounds. Swapping the ssd out for a different HDD, and it boots up, so the hardware seems okay, just a dead ssd.

I install a new SSD and get the OS and drivers installed, plug in the network cable... and nothing. Drivers are installed etc, but nothing on the line it's been using. Run a cable from a router in the other room to it, and there's Internet, so something may have happened to that line.

The mystery is (past what did they do to that line) what could have caused the ssd to fail? Coincidence or could they have messed something up that in turned killed the drive, like supplying power to the line. The line no longer carries network connection so is that a possibility? I'm not tracing their cables to see what goes where so that's about all the info i have to go with.

Thanks for any help or ideas as to what may have happened. They're trying to get the company to come back out and check their work since this all appeared to happen when they were putting in the range amplifiers.
 
Solution
I would lean towards one of those "perfect storm" set of events:

1) The SSD died "naturally".

2) The contractors messed up the network connections.

To recover get the contractors back on site to test and certify all network connections. Then you use a known working laptop to verify that each ethernet port is working correctly with respect to the host network and internet connectivity.

Get that issue out of the way then you can focus on the problem computer/SSD killer.

Ralston18

Titan
Moderator
I would lean towards one of those "perfect storm" set of events:

1) The SSD died "naturally".

2) The contractors messed up the network connections.

To recover get the contractors back on site to test and certify all network connections. Then you use a known working laptop to verify that each ethernet port is working correctly with respect to the host network and internet connectivity.

Get that issue out of the way then you can focus on the problem computer/SSD killer.
 
Solution

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