Help with Sound Card...Again...Again...Again...

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PCDesignerR

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So I have this sound card: the Soundblaster Zx and I have it plugged into a PCIe x16 slot. I can see that the card lights up like it is supposed to when it is plugged into the slot. However despite all of my efforts, Googling, searching forums, restarting my computer, running IOBit Driver Booster 4.1, unplugging and re-plugging in the card into the PCIe slot... I have not been able to get this card to work in Windows 10.



Tried disconnecting the card frmo the board and after a restart with the card disconnected, that lising in device manager for Other Devices > PCIe Device > Unknown Device > was still there even with the card disconnected so I don't think that has anything to do with it.

Other Factors:
1. I don't hace a CD drive and the card came with an "Installation CD" but I have been told also that Windows 10, which I have, should detect the card when it is connected.
2. I don't ACTUALLY NEED this card because the Gaming 9 ACK has excellent onboard sound. At this point it's just the fact that I don't like not being able to install and make work hardware inside of my computer. I'd like to be persistent and get this to work.
3. This is technically a PCIe x 1 card, but the Gaming 9 ACK has no PCIE x1 slots, only 16s. Not sure if this makes a difference.
4. There is a "Front Panel Header" actually physically on the card but after going over the card's included instructions like 10 times the only times the instructions ever mention anything related to the "Front Panel Header" is to simply identify that the card has this. It never says anywhere if there is anything that needs to be done with this or what to do with it for that matter. I think it's nothing.

My Hardware:
Mobo: MSI Gaming 9 ACK
CPU: i7-5960X
RAM: 32 GB DDR4
GPU: Titan-x Maxwell
PSU: Corsair AX1200i
OS: Windows 10 Pro

Conclusion:
At this point, I really would like to make this work but I've written all of this because the extent of my troubleshooting skill is coming to an end with this device and I don't want to be forced to just have to get rid of the card. Any help that anyone can provide would be sincerely appreciated.
 
Solution
Hello... YES the included Realtek Chips are a Bonus... but be aware they are "Software" and CPU driven/processed.

It was typical in the Old days to have to stock network, modem and Sound cards as part of your Build plans $100-$200... I had about every model, "SB16" up to the "Audigy" ...Basically you can now get a "HARDware" external USB2 one's that has much better I/O, latency, A/D's and D/A's performance than a SB card.
Hello... it is possible to run more than one sound card... I had three installed with ISA slots in Win3.1... Back then you had too manually set interrupt/port settings to get it all to work B )

Basically Yes you have only PCIe x16 physical slots and PCIe3.0 communications there B / But the Good news is your getting devices to show up in the OS device manger. B )

I would suggest disabling the MB sound chip (Realtek) in the BIO's (save&exit) until you get the device drivers installed, this will help avoid confusion with device_ID's, shared interrupts etc...

I would suggest downloading the software driver for this card too... the install information will help the OS in completing the driver Install.

 
When i googled gaming 9 ack, i went to the first link which was a Z97 gaming 9 ack, which has PCIe 1x slots, whereas you have apparently a X99S gaming 9 ack which doesn't. lol.

Only other possibility would be chipset drivers for the motherboard possibly that install something that is missing or contact creative and ask them.
 

PCDesignerR

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I'd be much sadder about this issue if I didn't have almost as good onboard sound from the mobo. I just need to return this card because at this point I don't need it and it doesn't seem to work with this board.
 
Hello... YES the included Realtek Chips are a Bonus... but be aware they are "Software" and CPU driven/processed.

It was typical in the Old days to have to stock network, modem and Sound cards as part of your Build plans $100-$200... I had about every model, "SB16" up to the "Audigy" ...Basically you can now get a "HARDware" external USB2 one's that has much better I/O, latency, A/D's and D/A's performance than a SB card.
 
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