Hi all,
I've been troubleshooting this problem for months now and was hoping someone here could help figure it out. This issue is getting really frustrating.
My PC, which I've been upgrading over the past 6 months or so, is basically unusable for most things because it has been freezing up randomly. The freezes do not cause BSOD, they just cause the monitor to freeze on whatever it was displaying, and will cause whatever sound was last played to "stutter" and loop on the last few notes. I cannot use Ctrl+Alt+Del to get out of it, or the power or reset button on the front of the case; I specifically have to shut down from the power supply in order to restart.
I suspect the mobo or maybe the HDD, thought it could have been drivers but they are all up to date. Please let me know if you have any insight on this! Thanks so much!
Some field notes...
-The freezes can happen at any time, when using word, surfing the internet, or just going through files on Windows. It is especially prone to happen when downloading or uploading something.
-The PC will NOT freeze during gameplay. If I can manage to start it up and enter a game, it'll keep running and won't freeze. I played Fallout 4 for a few hours the other day and it was fine, but in instances where I'm trying to do work on the internet or on word, it'll freeze randomly- sometimes 5 minutes in, sometimes an hour in.
-The freezes seem to have been happening less after I recently upgraded my power supply and installed a CPU cooler. I thought these were part of the problem, but I'm still getting freezes
-Unusually high Disk usage. When downloading a game on steam, it is at 100% disk usage but is downloading pretty slow.
-I am using a USB mouse and keyboard as well as a USB Network adapter rather than a wireless card.
Things I've Tried:
-Intel Diagnostic Tool to check CPU: Pass
-Video Driver Update
-Mobo Driver Update
-Memtest to check RAM: Pass
-Ran PC without Internet Adapter USB: eventually still froze
-Checked temps; nothing seemed our of the ordinary
-Replaced Power Supply: Less frequent freezing but still freezes
-Checked for faulty GPU with MSI: Nothing wrong with it
-Installed CPU cooler
Specs:
OS
Windows 10 64-bit
CPU
Intel i7 6700 @3.40 GHz
RAM
8GB Kingston HyperX Fury DDR4 2
PSU
EVGA Supernova 850w G2
Motherboard
MSI Bazooka LGA 1151
Graphics
MSI NVIDIA GeForce GTX 960
Storage
Seagate Barracuda ST 31000 333AS 1TB 7200 RPM
I've been troubleshooting this problem for months now and was hoping someone here could help figure it out. This issue is getting really frustrating.
My PC, which I've been upgrading over the past 6 months or so, is basically unusable for most things because it has been freezing up randomly. The freezes do not cause BSOD, they just cause the monitor to freeze on whatever it was displaying, and will cause whatever sound was last played to "stutter" and loop on the last few notes. I cannot use Ctrl+Alt+Del to get out of it, or the power or reset button on the front of the case; I specifically have to shut down from the power supply in order to restart.
I suspect the mobo or maybe the HDD, thought it could have been drivers but they are all up to date. Please let me know if you have any insight on this! Thanks so much!
Some field notes...
-The freezes can happen at any time, when using word, surfing the internet, or just going through files on Windows. It is especially prone to happen when downloading or uploading something.
-The PC will NOT freeze during gameplay. If I can manage to start it up and enter a game, it'll keep running and won't freeze. I played Fallout 4 for a few hours the other day and it was fine, but in instances where I'm trying to do work on the internet or on word, it'll freeze randomly- sometimes 5 minutes in, sometimes an hour in.
-The freezes seem to have been happening less after I recently upgraded my power supply and installed a CPU cooler. I thought these were part of the problem, but I'm still getting freezes
-Unusually high Disk usage. When downloading a game on steam, it is at 100% disk usage but is downloading pretty slow.
-I am using a USB mouse and keyboard as well as a USB Network adapter rather than a wireless card.
Things I've Tried:
-Intel Diagnostic Tool to check CPU: Pass
-Video Driver Update
-Mobo Driver Update
-Memtest to check RAM: Pass
-Ran PC without Internet Adapter USB: eventually still froze
-Checked temps; nothing seemed our of the ordinary
-Replaced Power Supply: Less frequent freezing but still freezes
-Checked for faulty GPU with MSI: Nothing wrong with it
-Installed CPU cooler
Specs:
OS
Windows 10 64-bit
CPU
Intel i7 6700 @3.40 GHz
RAM
8GB Kingston HyperX Fury DDR4 2
PSU
EVGA Supernova 850w G2
Motherboard
MSI Bazooka LGA 1151
Graphics
MSI NVIDIA GeForce GTX 960
Storage
Seagate Barracuda ST 31000 333AS 1TB 7200 RPM
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