Driver wont install, installation will result in a flickering screen followed by a black screen crash

UsamahJundiA

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Jun 16, 2015
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I recently got an error where my laptop suddenly freeze when i was playing dota 2, and i had to force shutdown it. the next boots ended up in crashes and multiple bsods, mentioning things about thread stuck in drivers, and several things about video driver. Then it boots up seemingly normally, until i started a game and 2-4 minutes into it it crashed and showed an "Driver was not responding and has recovered" error. this repeats for the next boots, and the one after, and so on. I then tried booting in safe mode and found it works. I naturally assumed the graphic driver was the culprit so i decided to do a clean install of my driver, so i used DDU in safe mode to uninstall my drivers. the problem arises when i tried installing the driver. it just suddenly flickers like twice and then its all black and my laptop crashed, just like that.

My laptop is a Lenovo z50-75 80ec with 4GB of ram, and the AMD FX-7500 R7, and the Graphic being AMD R7 Graphics

I have read around and many says it is the card breaking down, but i managed to play with normal graphic for 2-5 minutes before crashing so i think this might be solved with just software.

Another question, are there things like failsafe drivers or drivers that just meet the bare minimum to at least utilize the card at all? thanks!
 
Solution

UsamahJundiA

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Jun 16, 2015
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4,510


Would it make a difference if i reinstall my OS first before trying to factory reset this device?

 


Re-installing the OS is the same as a factory reset, although the factory reset will fully wipe the drive and you can re-install without wiping it. There is a Windows 10 reset option also that lets you run a reset to the OS without touching your files. Either way is OK really.
 

UsamahJundiA

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Jun 16, 2015
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4,510


Thank you. I will now try to reinstall my windows, i will update on my condition later
 

UsamahJundiA

Reputable
Jun 16, 2015
12
0
4,510



Hello! Apparently i found out my laptop has 2 modes for Video drivers in the BIOS setting. the UMA and Dual. does using the UMA means i use the onboard GPU? and will it change anything? thanks
 


Not sure what UMA in your laptop would be but dual graphics is when both cards are running. The default BIOS settings will allow the card to run, but your issue is not the card not being seen or used, it's the drivers crashing.
 
Solution