New GTX 1060 - PC Crashing (plenty of power)

tkreger

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I just upgraded my GPU from GTX 950 to GTX 1060, NVIDIA. I run EVGA Precision tool and the the GPU temps hover at or below 82C. I only play War Thunder and since I installed the card, the PC crashes after about 10 minutes and then goes into reboot. The system log says Critical Error, Kernel-Power. 1000 Watts should be plenty of Power and case is dust free and three fans working.

Any ideas?

Windows 7, 64 Bit
CPU: Intel Core i7-3770
GPU: Nvidia GTX 1060-6GB
SSD: SanDisk SSD Plus 240GB - 73.1%
RAM: Kingston KHX1600C9D3/2GX KHX1600C9D3/2GX 029E CMZ8GX3M1A1600C10 12GB -
MOBO: Asus P8Z77-V LX
PWR: Coolmax 1000 Watts


Thank you,
Todd
 

IceMyth

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Hi,

I don't think this error has to do with the PSU. kernal-power errors sometime happen when there is an overheat issue so the system restart or shutdown to protect the hardware.

The GPU you have is it EVGA brand? or different one? Also I would check the CPU temps as well.

Regards,
 
Using multiple kits of memory, regardless of whether identical or not, is not recommended or guaranteed to work.

Memory is guaranteed for the rated speeds and timings to be obtainable only in the kit it is sold in. If you are adding an additional set of memory, the rated timings may not work. You will need to relax the timings and/or frequencies in order to get two sets of memory to work. Another option you may need to do is increase the dram voltages or reducing the CPU multiplier.
 

tkreger

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So - you are saying get different RAM?

I have no idea how to Increase the dram voltages or reducing the CPU multiplie
 

tkreger

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I just see Coolmax 1000 Watts.
I just ran the game for 15 minutes and CPU temp never went above 40C. GPU stayed between 70-82C.
I don't know how to "increase the dram voltages or reduce the CPU multiplier" if that's the issue.

I have three RAM cards, two identical and one different. That was never an issue with the GTX 950, but maybe here. Don't know. I have a few Windows open while playing but not much else.

 

I would separately test both sets of memory to see if your issue replicates.
 
1000w is plenty of power, but coolmax is a very crappy PSU brand which 1) would likely die and fall on its face before being able to output 600w let alone 1000, and 2) is likley not providing stable 5, 3.3, and 12v power. That 1000w is leterally nothing more then ink printed on a sticker!

Now the point on the memory is a very valid one.
Even buying 2 of the exact same model of memory (so like buying 1 8gb stick of modem xyz ram now and 1 8gb stick of the same model xyz latter) can still result in an unstable system, this is why they sell ram in kits and why when you do an RMA on memory the OEM replaces both sticks even if only 1 is defective.

I would put the highest value single stick (or pre-packaged kit) that you have and see if it is stable that way.
Othwerise I would suspect the issue is your low quality PSU
 

tkreger

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I had a tech put it in and do the cabling, and am not surprised its a crap PSU. What brand would you recommend. I have a HAF Coolermaster case. The last PSU i bought was too big.

I just ran the game with the two Kingston 2GBs as the Corsair was too large for the DIMM slot closest to the CPU and was blocked by the CPU fan. And with the two Kingstons the game was stuttering, so that's not gonna work. I'll need to move the fan somehow or get the smaller sized RAM sticks. Also, what RAM and how much would you recommend?
 


A 950 and 1060 should be using the same nvidia drivers, but a 1060 is going to demand much more power then a 950 so why are you so quick to dismiss power as being an issue?
 

Lopperuk

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cus its not
 

tkreger

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Right. The CPU cooling fan overlaps RAM slots by just enough where the Cosair won't fit. I would have to bend the CPU/fan unit which I doubt is a good idea. So only the two Kingsons fit, which is a total of 4GB RAM. I'm ok with buying new RAM sticks but I would need a smaller size. Not sure how I could fix the CPU fan problem except buying a thinner fan. I had read that 16GB or 32 GB is best for gaming so maybe that's just a good idea regardless if it's the issue. But maybe its the cheap PSU. I'd have to order a new one and have a tech do the cabling.
 
Ok, if I were you, "the path of least resistance" would be to test the power supply. Run out to a computer hardware store like best buy or staples and purchase a power supply to test with. If it doesn't work out, you can return the power supply. If that doesn't work then i'd suspect the memory as the culprit. Can you test using a stock heat sync so you can effectively test each set of memory? One way or another, if the psu swap out doesn't resolve, you're going to have to address this.
 

tkreger

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I just ordered: Crucial Ballistix Sport 16GB Kit (8GBx2) 1600 MHz Clock Speed DDR3 PC3-12800 240-Pin UDIMM Memory Module (BLS2KIT8G3D1609DS1S00). If they don't help i'll have to take it in to a tech guy to check the PSU and, maybe get a better unit. I really don't have the skills or time to test the PSU as you described.
 

tkreger

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UPDATE: I should have the new RAM tomorrow but am skeptical that that was the issue. After all, the PC never crashed with the GTX 950. Meanwhile, I did a clean install on the GTX 1060 drivers, checked the BIOS power settings, reinstalled the game, downloaded and ran the program "WhatCrashed" (didn't work), and none of these worked. So maybe it is that it is a cheaper power supply unit.