- Feb 28, 2017
- 11
- 0
- 510
This is my first time asking for assistance on this website, although I have done plenty of research on here and have had many of my previous questions answers. However, this is one problem that seems to stump me, although I believe that I may have the solution, I would like to receive some confirmations and opinions from more experienced PC builders.
Unfortunately, my previous desktop's motherboard shorted out and no longer worked, so I decided to purchase parts to build a brand new PC as the parts were pretty old. I purchased an MSI Z170M Mortar motherboard, intel i5 7400, MSI GTX 1060 6GB, Corsair CX500 PSU, and Ballistix Sport LT 16GB (2x8GB) RAM. Now technically, this is my first complete PC build, but I made sure to consistently ground myself and the parts in order to avoid any and all potential for shock. I also assembled this on a table with proper lighting and made sure to plug in everything properly. However, once the cable management was complete, I proceeded to plug it in and turn it on, only to be met with no display output. However, the fans are spinning and the lights are turning on in the machine, meaning that the PSU is most likely not the cause.
Things I have tried thus far:
Testing the built in debug lights by removing the CPU and RAM (lights are working as they should, staying on when the part is not detected and turning off when the parts are seated)
Attempting to boot with only a single stick of RAM
Removing the GPU and inserting the display output to the motherboard instead
Switching out the PSU
Using another GPU (GTX 1050 2GB)
Clearing CMOS using the provided button on the motherboard
Removing CMOS battery from the motherboard for more than 5 seconds before reinserting it
Repeating all of the aforementioned with another display using another display output (HDMI instead of DVI)
Unfortunately, none of these solved the issue, and I'm almost positive that the motherboard could simply be dead on arrival. However, one thing I overlooked is that the motherboard cites support for 6th gen intel processors, but nothing about 7th gen. I tried to find as much information as I could about this, without much success. MSI has released a BIOS update that includes 7th gen intel cpu support, but I believe that the part I received does not have this BIOS update previously installed. I doubt this is the most probable cause though, since I feel that if this was the case, the CPU debug light would light up. If anyone has any thoughts, comments, concerns, or suggestions, please let me know. I have already scheduled it for return to purchase a Z270 series motherboard, which specifically cites support for 7th gen intel processors. Please let me know what any of you think about this issue and any suggestions for how to prevent this in the future.
Update 1: I forgot to mention that I ordered this motherboard for delivery this past Saturday evening, 2/25/17 and received it yesterday 2/27/17. Just felt that this could help with information regarding bios version problems.
Unfortunately, my previous desktop's motherboard shorted out and no longer worked, so I decided to purchase parts to build a brand new PC as the parts were pretty old. I purchased an MSI Z170M Mortar motherboard, intel i5 7400, MSI GTX 1060 6GB, Corsair CX500 PSU, and Ballistix Sport LT 16GB (2x8GB) RAM. Now technically, this is my first complete PC build, but I made sure to consistently ground myself and the parts in order to avoid any and all potential for shock. I also assembled this on a table with proper lighting and made sure to plug in everything properly. However, once the cable management was complete, I proceeded to plug it in and turn it on, only to be met with no display output. However, the fans are spinning and the lights are turning on in the machine, meaning that the PSU is most likely not the cause.
Things I have tried thus far:
Testing the built in debug lights by removing the CPU and RAM (lights are working as they should, staying on when the part is not detected and turning off when the parts are seated)
Attempting to boot with only a single stick of RAM
Removing the GPU and inserting the display output to the motherboard instead
Switching out the PSU
Using another GPU (GTX 1050 2GB)
Clearing CMOS using the provided button on the motherboard
Removing CMOS battery from the motherboard for more than 5 seconds before reinserting it
Repeating all of the aforementioned with another display using another display output (HDMI instead of DVI)
Unfortunately, none of these solved the issue, and I'm almost positive that the motherboard could simply be dead on arrival. However, one thing I overlooked is that the motherboard cites support for 6th gen intel processors, but nothing about 7th gen. I tried to find as much information as I could about this, without much success. MSI has released a BIOS update that includes 7th gen intel cpu support, but I believe that the part I received does not have this BIOS update previously installed. I doubt this is the most probable cause though, since I feel that if this was the case, the CPU debug light would light up. If anyone has any thoughts, comments, concerns, or suggestions, please let me know. I have already scheduled it for return to purchase a Z270 series motherboard, which specifically cites support for 7th gen intel processors. Please let me know what any of you think about this issue and any suggestions for how to prevent this in the future.
Update 1: I forgot to mention that I ordered this motherboard for delivery this past Saturday evening, 2/25/17 and received it yesterday 2/27/17. Just felt that this could help with information regarding bios version problems.
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