This fix won't work for Windows 7 upgrade to 10 . The question is where did this come from? I don't recognize this as a legitimate screen, never saw one like it ever. Not surprisingly Windows 10 is no longer a free download, too bad if you lost it to this. I started at DOS, win 5.1, 95, 98, 2000, XP, 7, and 10, I've learned a few tricks but I could not get passed this. If you find yourself in a similar situation update 7 with service packs any trouble with browser get Firefox or chrome. Short term solution.