Computer randomly freezes and will not unfreeze until forced restart.

WTFlash

Prominent
Mar 2, 2017
1
0
510
I am normally the guy that can troubleshoot and fix a computer problem relatively easily, but I am at the end of my rope with this one.

My Build (built 2014 some newer components included):
-AMD FX 9370 8 Core CPU (Water cooled with single 120 Radiator+Fan)
-Asus Sabertooth 990 FX R2.0
-Corsair Vengence RAM 16 Gig (2x8)
-MSI GTX 970 (Non water cooled)
-Corsair HX 1000i PSU
-Kingston SSD 120
-3 random hdd for extra storage

The back story with this happened some time in mid November if memory serves. I was playing Overwatch one night and the computer froze, I could not tab out, could not ctrl atl del out. The only thing I could do was flick the switch on my psu and force restart it that way. It remained like this for some time with the problem only occurring when I played overwatch. Sadly the only fix I had was to stop playing, though I still do from time to time as a time passer, no longer than 45 mins at a time.

Now jump ahead to about 2 weeks ago. I was playing league of legends and the same thing had happened. Now up until this point, I have had not a single issue with League. This same thing has happened twice in my time playing.

Jump ahead now to about and hour ago. I was watching a youtube video about the OJ Simpson Netflix show (interview with the director) and the same thing had happened. This lead me to make this post.

THINGS I HAVE DONE THUS FAR:
-Run the Tron script. For those who do not know, in short, this is a script that runs all diag and repair tools in windows as well as a few others to "repair" issues on your system.
-I have run mem check and check disk and returned with zero errors.
-Monitored the heat on my CPU and GPU. When the game would freeze, the GPU on average -hovered around 56 C and CPU around 60.
-Run malware bytes with zero errors returned
-Clean installed Nvidia drivers

The only thing I have not done is reinstall windows. I am a little weary about doing so because I have an upgraded version on windows 10 and do not know the best way to go about dealing with activation keys. If that is your recommendation, please be sure share some tips with me.

If you have any other questions or if I am posting in the wrong area please let me know.

Thanks in advanced!

***********Removed by moderator.************
 
Solution
APPs Calls can cause them... and OS Calls can cause them... and hardware can cause them... We need to fix/look at them in that order first.

1) kernel 41 errors mean the OS was not properly shut down... either by You OR the hardware.

Here is the Windows event debug screen.

You NEED to be logged on as administrator to the OS...

Let's see what the OS is reporting as the error... Right click computer-manage-System Tools-Event Viewer-Windows Logs-System/Applications/Security.... Double Click on the "RED" errors, for more information, General/Details-system... and files/drivers/Apps, comments/suggestions/information associated with them B )

Expanding Window panes and Posting screen images from here will help Us... But copy and...
APPs Calls can cause them... and OS Calls can cause them... and hardware can cause them... We need to fix/look at them in that order first.

1) kernel 41 errors mean the OS was not properly shut down... either by You OR the hardware.

Here is the Windows event debug screen.

You NEED to be logged on as administrator to the OS...

Let's see what the OS is reporting as the error... Right click computer-manage-System Tools-Event Viewer-Windows Logs-System/Applications/Security.... Double Click on the "RED" errors, for more information, General/Details-system... and files/drivers/Apps, comments/suggestions/information associated with them B )

Expanding Window panes and Posting screen images from here will help Us... But copy and posting text will work too B )
 
Solution