Graphics card not detected by motherboard!

Just built a new pc, and my motherboard is not detecting the graphics card at all. The motherboard has some troubleshooting lights and the VGA light is on, which means the video card isn't detected, from the manual. What happens is the computer will start, fans start turning and I hear a few clicks, keyboard will light up, but no video output at all. After a few seconds, the VGA light turns on and the fans on the graphics card stop turning.

Things I've tried:
- Different GPU. Grabbed the one from this computer, so I know the card itself works, but no dice.
- Other PCI-e slot. Moved it from the x16 to the other one which is x4.
- Different power cable. My power supply has two of the connectors that go to the GPU, neither worked.
- Unplugged the SATA connections, thinking it might've been trying to boot from those instead of going to the BIOS.
- Tried using one stick of RAM, and I tried each one.
- Re-checked for connections on the CPU, all look good.
- Tried with both monitors, plus one of the monitors from this PC. Also tried different HDMI cables, from both ports on the back, and also a DVI cable. Nothing.

I'm out of ideas of what to check. I'm thinking maybe it's a compatibility issue, and I need to update some drivers before it will work, but how would I go about doing that if I can't start it up? The MOBO says it's compatible with DDR4 memory up to 2400, as long as I have a 7th gen processor, which I do. I've checked through all these steps and they all look good.

And here's my build:

Any pointers?

Next day and I've breadboarded it. Only things plugged into the MOBO are CPU and fan, one stick of RAM, and the PSU supplying power to the 24-pin on MOBO and to the 8-pin CPU power. I've also tried it with the GPU installed and with power, but same thing happens. It will turn on, same as before, and the VGA light will turn on as the GPU stops spinning its fans, but then the BOOT light comes on. This is also after I reset the bios by jumping the pins. I'm guessing maybe my CPU isn't supported by the MOBO's current bios, and would I have to use a different CPU for the time being to get it started and update that? I have a 4th gen intel i3 in this computer that I could try swapping over, but then I'd have to go out and get some thermal paste and alcohol wipes... seems like a hassle.
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  1. Best answer
    so does it display with the onboard if you remove the vid card ?

    '' I'm guessing maybe my CPU isn't supported by the MOBO's current bios'' . - shows to be under first release bios2.0 ?? should be fine

    can you borrow another vid card or have one extra form your old build to try ?? maybe try your new card in your old rig to see ???

    I would recheck your psu power leads to the card as well one may not be plugged in all the way or correct may try your old PSU if compatible to see if the new one is faulty

    your build parts look like all should work fine and as expected

    what you describe sounds like a power issue now if its the PSu or the card or the board ?? that's where some of that process of elimination helps
  2. - With or without the video card, there is no video output. I tried with the hdmi out through the onboard, and then through the onboard and through the graphics card when I had it installed.
    - I've been looking everywhere to find out that info of what bios version it comes with, thanks lol. At least I know that's not the problem.
    - I did try with the gpu from this current computer, but I haven't tried the new card in this computer yet. I'll try that.
    - I will also try swapping out the psu. This computer and my new one are actually using the exact same model, since it's cheap and worked pretty well for me :p

    Now off to dismantle this guy in the name of science!
  3. '' I've been looking everywhere to find out that info of what bios version it comes with ''

    all right there at MSi and your board support pages ?? and all ways best to check before you buy cause if your board came to you with a bios on it that did not support the CPU you bought your screwed and spending $$$$ on another cpu that is ..

    go here

    click on ''service'' get you here

    then click on ''compatibility'' and it opens to CPU support

    find your cpu yopu want to use from the list

    Core i5 Kabylake i5-7500 100 3.4 1M 6M B0 65 HD Graphics 630 1100MHz

    this is where MSI gets stupid and can be confusing to some --- is the supporting bios the 20 in that means 2.0 from this page

    pretty poor job by MSI in my opinion for some one not knowing or a first timer confusion ..

    well back to your issue

    thing is the onboard should be working by default now if the hdmi ports do or not ?? but the dvi-d should - it should display failsafe to bios screen [even the vid card should ] but onboard should regardless

    now you may need to remove the cpu and check to see if you bent pins ?? easy to do if not careful with intel

    examples screen shots of the damage]


    worry on that after you try the rest first

    this gets me ?

    ''I have a 4th gen intel i3 in this computer that I could try swapping over, but then I'd have to go out and get some thermal paste and alcohol wipes... seems like a hassle''

    how did you mount the cpu cooler on this new build if you don't have paste ???

    my last cheap aftermarket coolermaster cooler came with paste and enough to mount a cooler 3 times
  4. Well, it works!!! I have no idea what I did, but it's working now.

    I grabbed my old GPU from this computer and stuck it in the new one, didn't work. I grabbed the PSU from the old one, still didn't work. I sat in hopeless despair for a bit, ate something, decided to check back on it, and it turned on to the bios!!
    Seeing as it didn't work, then worked with the same PSU, I switched back over to the new one, and it still worked! This is all without the GPU by the way, but at least I'll be able to boot it and install my OS, and I can take care of the GPU when the computer is actually up and running.

    Oh and btw, reason I haven't had to use thermal paste before is because I've been using the stock coolers, which come with the paste pre-applied. When I re-checked the CPU, the paste was still basically fresh so I just put it back on, but if I were to take the heatsink off my older computer, I'd probably have to reapply.

    So whatever mojo magic you worked from your end of the internet, it worked! Thanks lol.
  5. go figure ?????? it works now I guess that's all that matters and your happy ,

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