Update 3/30/2017: Please... really need help with this... All the details are below. Bottom line is Seagate Barracuda 7200.14 internal hdd was working fine before power failure. When power was restored, BIOS didn't recognize hard drive. When attached to adapter, hdd powers up and spins, no clicking or bad sounds, but still not seen by PC. Professional lab dx as corrupt firmware on platters, but said the files were recoverable. Was going to try the Seagate fix for BSY state that I found for the 7200.11 & 7200.12, but someone told me not to do that with the 7200.14 because it could damage the system area. Can anyone shed some light? I can't afford the cost of professional data recovery, and need to recover the files on this drive. Please help... Thanks...
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Update 3/11/2017: Patience lost for making the CA-42 cable work. Looking for the Seagate Firmware Fix Kit or other DIY suggestions. Come on, guys, I could really your expertise and ingenuity here. Not only is all my personal stuff on this drive, but I also run a nonprofit organization that supports Veterans, and all those files are on this drive as well. I lost my backup files in addition to the hard drive in the power surge / power outage. If I could afford it, I would've pursued professional data recovery from the start. Unfortunately, that's not an option.
Update 3/10/2017: Found "new" Nokia CA-42 cable online & bought it to attempt the DIY workaround. Packaging looked new from Nokia, but I think it was a fake. Trying to open the USB to match up the TX/RX wires was a project in itself. Case was thick soft rubber, not a "hard plastic snap-off". Cut that off and there was heavy shrink tape with copper backing around the board. Peeled that off and there was a thick hard plastic casing, with cracks in it, that seemed to be glued to board. Finally carved that off, and the wires were soldered onto the board without markings. What a waste of time. Besides that, the wires were so thin, it was almost impossible to strip them without cutting them. Eventually got past that, but couldn't get the tiny RS-232 female pins to stay on. Had another set of thicker wires; used those for the crimp pins and attached them to the CA-42 wires, but the crimp pins wouldn't make a good connection on the drive pins. Adjusted the pins to stay on, plugged the power adapter into the drive and waited for it to wind down and stop, then plugged the USB into the PC and nothing. PC didn't see it. Tried another USB port, still nothing. I guess the moral here is to remember to check the cable first before spending time on it.
Hi,
Looking for positive responses only on this--meaning, info or options. I already know the worst case scenario. Need to recover data and can't afford professional data recovery.
PC: Dell XPS 8700; Windows 7 Pro, SP1; Seagate Barracuda 7200.14 HDD 1TB SATA. System was working fine. Electrical issue at home; lost partial power. After power was restored, turned on my PC and got black screen with "Insert boot disk and press enter" message.
Rebooted, same message. BIOS doesn't show drive ("empty"); all other settings are correct.
BELOW ARE THE THINGS I ALREADY TRIED:
Thank you in advance...
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Update 3/11/2017: Patience lost for making the CA-42 cable work. Looking for the Seagate Firmware Fix Kit or other DIY suggestions. Come on, guys, I could really your expertise and ingenuity here. Not only is all my personal stuff on this drive, but I also run a nonprofit organization that supports Veterans, and all those files are on this drive as well. I lost my backup files in addition to the hard drive in the power surge / power outage. If I could afford it, I would've pursued professional data recovery from the start. Unfortunately, that's not an option.
Update 3/10/2017: Found "new" Nokia CA-42 cable online & bought it to attempt the DIY workaround. Packaging looked new from Nokia, but I think it was a fake. Trying to open the USB to match up the TX/RX wires was a project in itself. Case was thick soft rubber, not a "hard plastic snap-off". Cut that off and there was heavy shrink tape with copper backing around the board. Peeled that off and there was a thick hard plastic casing, with cracks in it, that seemed to be glued to board. Finally carved that off, and the wires were soldered onto the board without markings. What a waste of time. Besides that, the wires were so thin, it was almost impossible to strip them without cutting them. Eventually got past that, but couldn't get the tiny RS-232 female pins to stay on. Had another set of thicker wires; used those for the crimp pins and attached them to the CA-42 wires, but the crimp pins wouldn't make a good connection on the drive pins. Adjusted the pins to stay on, plugged the power adapter into the drive and waited for it to wind down and stop, then plugged the USB into the PC and nothing. PC didn't see it. Tried another USB port, still nothing. I guess the moral here is to remember to check the cable first before spending time on it.
Hi,
Looking for positive responses only on this--meaning, info or options. I already know the worst case scenario. Need to recover data and can't afford professional data recovery.
PC: Dell XPS 8700; Windows 7 Pro, SP1; Seagate Barracuda 7200.14 HDD 1TB SATA. System was working fine. Electrical issue at home; lost partial power. After power was restored, turned on my PC and got black screen with "Insert boot disk and press enter" message.
Rebooted, same message. BIOS doesn't show drive ("empty"); all other settings are correct.
BELOW ARE THE THINGS I ALREADY TRIED:
Dell ePSA - No problems found except "no hard drive detected, or disk controller not supported"; event log showed "Fail PSA V4228 Error 2000:0150. No hard drive detected or disk controller not supported"
Norton Bootable Recovery Disk - Norton menu loaded, but then gave "Unknown Error" message; couldn't run it
Windows 7 Boot Disk - Ran diagnostics; everything successful (no problems) except "no hard drive detected"
SeaTools for DOS - Message "No hard drives found; no controllers detected"
Removed drive, attached to StarTech USB-SATA converter, plugged into a different working computer running Windows XP - Drive spins; quiet; no unusual sounds; PC didn't recognize the converter when the drive was attached to it, but recognized the converter when drive not attached
Calls to Seagate and Dell were an infinite loop - each telling me to call the other. Seagate's 3-yr warranty is only between Seagate & Dell; Dell refuses to honor Seagate's warranty.
Brought drive to a professional data recovery lab that said drive wouldn't initialize, firmware is severely corrupted, and drive is encrypted. Asked them if this prevented them from determining if files were recoverable, and they said files are recoverable. No physical errors noted.
Called Seagate again; they confirmed drive is NOT SED. Told lab drive wasn't encrypted. They said they were referring to the form of the raw data on the drive, since they'd have to bypass the firmware to recover files. Asked them if corrupted firmware was on the PCB. They said it was on the platters. If that's true, then wouldn't it boot up, but not find files?
Internet research found issues with Seagate Barracuda firmware a few years ago with the 7200.11 and 7200.12, but mine is 7200.14, mfg date 08/2014.
Firmware: CC45. Checked Seagate's website for CC45 firmware download; not found. Called Seagate; tech couldn't find any info on CC45. Tech cautioned that, even if found, may not be the same firmware because once they sell the drives to Dell, they don't know if Dell modifies the firmware. Called Dell and spoke with tech support supervisor, who was adamant that Dell doesn't modify the firmware on the hard drives.
Found several DIY videos to workaround the prior Seagate firmware failure, and thought I might try that. Involves covering the BIOS chip on the PCB and using a Nokia CA-42 cable to attach the hard drive to a working PC so that it attaches to a COM port, and then inputting several commands in DOS to be able to retrieve the data.
Thank you in advance...
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