Hp laptop help

Caleb1108

Reputable
Nov 15, 2014
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I have a Hp Envy M7 17"
when I don't use it for awhile say 5 or 10 minutes the screen will turn black and I have to hard restart it. I have found out why it does this but the settings will revert back to default. In power settings my turn hard disk off on battery says 0 when i change it to never and hit apply it works for awhile until i restart the it says 0 again. is it a bad cmos battery please Help.
 
Solution
If it was the battery your BIOS settings would revert back to defaults, including the time. Maybe a corrupt registry or something else. See if there is BIOS update, power manager update and any Windows updates that need to be installed.
If it was the battery your BIOS settings would revert back to defaults, including the time. Maybe a corrupt registry or something else. See if there is BIOS update, power manager update and any Windows updates that need to be installed.
 
Solution