BSODing and not much performance gain after installing RX480 Asus Strix ROG

Pedro Ivo

Commendable
Nov 12, 2016
25
0
1,530
Hello people. I wish a good day to everyone, because I'm not having a good one. First of all, I'd like to say that I'm not really sure where to post it, and since the GPU was the last thing I have touched on my pc, I'm posting it here. If it's the wrong section, then I'd like to profusely apologize as well as for any grammatical or syntaxical (is this a word?) mistakes made as English is my third language. However, you can ask me what I meant and I'll readily answer you.

Everything that is touching my computer: M5A78L USB3 mother board by asus - AMD FX-8350 running on stock cooler and stock clocks - 2 sticks of 4GB DDR3 1333Mhz manufactured by Corsair - R7 370 by Power Color and Corsair PSU of 600W (CX600) - Windows 10 64bits - Razer Lycosa - Razer DeathAdder - PS4 Controller - iPhone - Headphone P7 by B&W - Microphone (generic, I guess. Cost me $5, it's a piece of shit) - SATA 7.2K RPM 1TB capacity - 2x 120mm fans that came with the case (the front one is pulling and the back one is pushing). PSU's fan is facing down (pulling air from outside the case) and covered by my case cover.

My RX480 made by asus (ROG Strix version) arrived saturday (04/03), alongside with my new case (cooler master master box). I promptly unninstalled my video drivers, went into safe mode and ran DDU. I ripped my old R7 370 and installed the new RX480, not forgetting to connect the 8 pin PCI-E connector.

New configuration: Everything minus the R7 370 plus the RX480 Asus Strix

So I promptly went into The WItcher 3 (had played it a bit on the previous GPU, but the performance was a bit of a let down, so I waited for the RX480) and a few minutes into the game, it closes. I open it again, and a few minutes later I have a Bluescreen of Death. I ran WhoCrashed and I'll attach the Puzzled, I do a new clean install on my drivers. The game closes again. I gave up TW3 for the day and went into League of Legends and to my surprise, my FPS are THE SAME as before. Confused, I go into CS:GO to see that the performance gain has been almost null too. I play Resident Evil 7 for a few hours (1920x1080 and everything maxed out) without any crashes.

Today I tried played again and a few minutes into the game I get a new bsod.

So I think to myself: it has to be the graphics card, right? So I run FurMark and let it sit for 20 minutes (much much more than it takes to crash on TW3). So I thought it might be VRAM, since it was sitting at 3% during FurMark. I then searched the forum for a way to test VRAM and found a neat little link, downloaded, and ran the program. No BSOD.

Now: I don't know if this is a good way to test PSU, but I knew if it wasn't my RX480 then it must be that my PSU can't handle the drama. So I tested it the only way I that made sense to me: stressed everything to maximum. So I ran AIDA64 stability test, selecting everything but the HDD, for a while. Had LOTS of throttling on my CPU, but I guess it's just the way it is when running stock coolers, right? (please, say right. lol). Temps were okay, I guess: RX480 maxed at 70, processor hit the ceiling but downclocked and cooled down and RAM usage was sitting at 90%, so I guess I ruled out everything. (if this was enough to stress my PSU.)

The only thing missing is the game itself. But I'm kinda of noob at this topic, but I imagine if the problem was the game itself, it wouldn't bsod me, just close on my face. Am I wrong?

Well, here's the Who Crashed report:

On Mon 06/03/2017 21:33:16 your computer crashed
crash dump file: C:\Windows\Minidump\030617-19578-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6BB153)
Bugcheck code: 0x124 (0x0, 0xFFFFDD0E88389038, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 05/03/2017 03:40:22 your computer crashed
crash dump file: C:\Windows\Minidump\030517-17000-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6BB153)
Bugcheck code: 0x124 (0x0, 0xFFFFD28A4C93C8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Anyway, i'm sorry for this wall of text, but I tried to be sure of everything before coming here.

edit:

just remembered, The Witcher 3 performance is below of what has been reported by benchmarks. It's not avging 60fps and having a minimum of 53, it's avging its 50 and having a minimum of 35'ish
 

Pedro Ivo

Commendable
Nov 12, 2016
25
0
1,530



As I said, no overclocking. O ordered a 212X but it's not here too. Also I've checked every PSU calculator I have found and inputting extreme conditions (always on, TDP at 100%, higher voltage on CPU, overclock mode on GPU, more devices, storages, boards, fans, and devices connected to the computer than there really are) and they returned a recommended PSU of 520W at most. And as I said, drivers up to date (17.2).
 

harrisjb78

Notable
Mar 5, 2017
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960
Okay, 0x124 and 0x0 is a machine check exception which is hardware related.

I'm thinking it is caused by the CPU overheating, but it doesn't do it when stress testing so probably not.
Check that the GPU is installed (seated) properly just to rule it out and that the power connections are good.

It is still possible to be the PSU even if it is rated close to it.
 

maxalge

Champion
Ambassador


its not just about wattage, its about quality


the older cx were not meant to be in gaming setups, they tend to blow when put under stress for any length of time



make sure you have the newest drivers from amd, older drivers may fry your motherboard



dont expect locked 60 fps on the witcher with your processor, you will get drops in towns etc


30 - 50 is about right
 

harrisjb78

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Mar 5, 2017
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This. It's more than just what the PSU is rated at. It may only put out that max under certain conditions or some may not at all. It's output can also degrade over time.
It's more than just the wattage and quality too. How many amps is on the 12v rail is very important for a GPU.
 

Pedro Ivo

Commendable
Nov 12, 2016
25
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1,530
But if it was PSU or overheating, wouldn't it crash when torture testing too? I'll re do the stress testing, this time I'll let it sit for longer and will let Furmark do the GPU stress instead of AIDA
 

Pedro Ivo

Commendable
Nov 12, 2016
25
0
1,530


So how do I check if its the PSU? I have until saturday to return the video card and I need to be sure it's not it ASAP.
 

harrisjb78

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Mar 5, 2017
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You would need to have a tester to check that far into it.

Run memtest just to rule it out.
Reset your BIOS to defaults also.

Can you return that card for another? If it would make you feel better knowing that it wasn't that.
By then the CPU cooler would be there and if it still does it you know it's the PSU.
You reinstalled the drivers twice so it's most likely not that.


 

Pedro Ivo

Commendable
Nov 12, 2016
25
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1,530


Hello. Although it would be a pain in the ass to return it, I could. I want to run both AIDA64 stress test with the FurMark test, as it would sure reveal any problems with PSU. Is it safe, though?

edit: I'm an idiot and didn't address everything. Bios is default, only thing I have done with it was to update it as soon as I got my computer. Memories are ruled out. As soon as I bought PC I had memory problems, so I had to test every single stick until I could find the defectuous one.

edit2: just found a program callled OCCT and it has a PSU stress test and has warning popups saying it can smoke it. Welp, let's check it then. If I'm not back, it was the problem lul

edit3: Okay, ran the PSU stress tester, nothing. Then I closed it and ran AIDA64 (CPU, FPU, Cache and Memory) + Furmark on an OC on the videocard for 15minutes. Nothing too. Ran OCCT Vram tester, nothing either. Ran Video Memory Stress Test v1.7.116 and... NOTHING.
 

Pedro Ivo

Commendable
Nov 12, 2016
25
0
1,530
New stuff just popped up. I downloaded Mass Effect and had some small RGB squares/white stuff flashing on the scream. This happened quite often during the gameplay and I'm really worried. It didn't show during The Witcher 3 or any other games, but it definitely happened during Mass Effect. Mind you, it was mass effect 1, so it's pretty easy for the RX480 to run it. Also, I set my RGB lights to demonstrate how hot the GPU was, and it never went past light green (cold, which is up to 50c). So, can anyone help me? Also: I changed my HDMI connection to a DVI-D one.