If you have multiple USB ports on your computer, connect the devices to them instead of connecting all the peripherals to a single multi-port hub. Get a high speed USB cable of at least 480 megabits per second (60 megabytes per second). The shorter the data cord the better. Use a cable that is less than 7 feet long.
Method 1:
Step 1: Hardware and Devices troubleshooter.
Try to run the Hardware and Devices troubleshooter, the steps are mentioned below:
1. Type ‘Troubleshooting’ in the search bar and press Enter.
2. Click on ‘View all’ on the left panel of the ‘Troubleshooting’ window.
3. Click on ‘Hardware and Devices' and follow on the screen instruction.
Step 2: Review Windows Update. The Windows Update service is a key item to review. Windows Update may have updated drivers available that may be relevant to your current issue. Many times, updated drivers are listed in the "Optional" section of Windows Update. Install any pending updates on the pc to check if that helps.
If the issue still persists, follow the Method 2.
Method 2:
Uninstall and reinstall the Universal Serial Bus controllers driver and check, if it works. Refer to the following steps to uninstall the Universal Serial Bus controllers driver from the Device Manager.
a. Click on Windows key + X and then, select Device Manager.
b. Locate and expand “Universal Serial Bus controllers” in the Device Manager Window.
c. Right-click on the “Universal Serial Bus controllers” and click on “uninstall".
d. Restart the computer and check, if it works.
If the issue still persists, follow the Method 3.
Method 3:
Install the latest Chipset Driver from the manufacturer’s website.
Go to the manufacturer’s website, download, uninstall and reinstall the latest chipset drivers in the Device Manager.
Note:
Avoid connecting too many devices to a USB hub. Many users don't know that a USB hub divides the total bandwidth among the devices connected to it. If you have multiple USB ports on your computer, connect the devices to them instead of connecting all the peripherals to a single multi-port hub.
Get a high speed USB cable of at least 480 megabits per second (60 megabytes per second). The shorter the data cord the better. Use a cable that is less than 7 feet long. Longer cords will interfere with the data transfer speed due to the longer distance.
If the issue still persists, follow the Method 4.
Method 4: Clean Boot.
A clean boot helps to eliminate software conflicts and to determine what is causing the problem.
Please refer to the below link to perform Clean Boot.
https://support.microsoft.com/en-us/kb/929135?ppud=4&wa=wsignin1.0
Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.
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